HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountMediumContained

Pingora Loan Servicing, LLC

bd_dc39405a4003c9b9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 1, 2021

Filed

Apr 6, 2022

To disclose

18 weeks

Affected

Not disclosed

Linked

11 filings

Confidence

65%

Full breach record for Pingora Loan Servicing, LLC →

Pingora Loan Servicing, LLC notified Delaware residents of a security incident involving unauthorized access to file servers from October 27, 2021, to December 7, 2021. The breach exposed names, addresses, loan numbers, and Social Security numbers for some individuals, with additional loan-related data for others. Pingora engaged law enforcement and forensic investigators, contained the incident, and offered one year of complimentary identity monitoring through Kroll.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 35 days

discovery → filing · 18 weeks / 126 days

Oct 27, 2021

Begins

Dec 1, 2021

Discovered

Apr 6, 2022

Filed

vs. sector median

+9 wks slower

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_3204996119abee852022-04-06Verified
Indiana State AGbd_35fbde58e392932a2022-04-06Verified
Hawaii State AGbd_5fc4d4716fc281d62022-04-06Verified
Montana State AGbd_625fef58856fbcdc2022-04-06Verified

Show 6 more filings ↓up to 95d gap

California State AGbd_638543a08cfb9f9f2022-04-06Verified
Washington State AGbd_af92f7dd267474c42022-04-06Verified
Oregon State AGbd_bdb38b23603d3ef52022-04-06Verified
Massachusetts State AGbd_aa59edc7c6718d832022-04-07 · +1dVerified
South Carolina State AGbd_8f3f7c2d7626bec92022-04-08 · +2dVerified
Illinois State AGbd_f5d7f451bebdaf032022-01-01 · +95dCandidate

Name: Pingora Loan Servicing, LLC
norm: pingora loan servicing

Name: Pingora Loan Servicing, LLC
norm: pingora loan servicing
Industry: Financial Servicesllm

Discovered: Dec 1, 2021
Breach occurred: Oct 27, 2021 – Dec 7, 2021
Undetected for: 35 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 1, 2022
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Steps were immediately taken to contain the incident
Notify law enforcement
A forensic investigation firm was engaged
Engaged Kroll, a third party with monitoring expertise, to provide identity monitoring services at no cost to you for one year
Changes made: Additional steps are being taken to further enhance our existing security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(126 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGJan 1 · first

New Hampshire State AG+95d

Indiana State AG+95d

Hawaii State AG+95d

Montana State AG+95d

California State AG+95d

Washington State AG+95d

Oregon State AG+95d

Delaware State AG+95d · this page

Massachusetts State AG+96d

South Carolina State AG+97d

Pattern: first filing Jan 1 (IL), last Apr 8 (SC) — a 97-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2022/05/Pingora_DE-Sample.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 6, 2022
Raw hash: 96e34de78832a36a981630f18e092d1c86537ae14dfe9110b047591fdb2306fe

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityPingora Loan Servicing, LLC

Victim entityPingora Loan Servicing, LLC

Incidentdiscovered Dec 1, 2021

Stated responseSteps were immediately taken to contain the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceattorneygeneral.delaware.gov