HackingFinancial ServicesFinanceCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountMediumContained

Pingora Loan Servicing, LLC

bd_638543a08cfb9f9f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 1, 2021

Filed

Apr 6, 2022

To disclose

18 weeks

Affected

Not disclosed

Linked

11 filings

Confidence

64%

Full breach record for Pingora Loan Servicing, LLC →

Pingora Loan Servicing, LLC reported unauthorized access to file servers by an external actor between October 27, 2021, and December 7, 2021. The incident was identified in early December 2021. Affected data included names, addresses, loan numbers, and Social Security numbers. The company contained the incident, notified law enforcement, engaged forensic investigators, and offered one year of identity monitoring.

J jump to incidentP pin to compareR raw source

California clockDiscovered Dec 1, 2021 → Notified Mar 7, 202296d ✗ CA 60-day late18 weeks discovery → filing

Incident timeline

undetected · 35 days

discovery → filing · 18 weeks / 126 days

Oct 27, 2021

Begins

Dec 1, 2021

Discovered

Apr 6, 2022

Filed

vs. sector median

+9 wks slower

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_3204996119abee852022-04-06Verified
Indiana State AGbd_35fbde58e392932a2022-04-06Verified
Hawaii State AGbd_5fc4d4716fc281d62022-04-06Verified
Montana State AGbd_625fef58856fbcdc2022-04-06Verified

Show 6 more filings ↓up to 95d gap

Washington State AGbd_af92f7dd267474c42022-04-06Verified
Oregon State AGbd_bdb38b23603d3ef52022-04-06Verified
Delaware State AGbd_dc39405a4003c9b92022-04-06Verified
Massachusetts State AGbd_aa59edc7c6718d832022-04-07 · +1dVerified
South Carolina State AGbd_8f3f7c2d7626bec92022-04-08 · +2dVerified
Illinois State AGbd_f5d7f451bebdaf032022-01-01 · +95dCandidate

Name: Pingora Loan Servicing, LLC
norm: pingora loan servicing

Name: Pingora Loan Servicing, LLC
norm: pingora loan servicing
Industry: Financial Servicesllm

Discovered: Dec 1, 2021
Breach occurred: Oct 27, 2021 – Dec 7, 2021
Undetected for: 35 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 7, 2022
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Third party: via Third party servicing provider

During the incident: Steps were immediately taken to contain the incident
Notified law enforcement
Engaged a forensic investigation firm
Engaged Kroll to provide identity monitoring services at no cost for one year
Changes made: Additional steps are being taken to further enhance our existing security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(126 days from discovery to filing)
Compliance flags: CA 60-day late · 96d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Dec 1, 2021
→ Notified: Mar 7, 2022
96d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Dec 1, 2021 → Notified: Mar 7, 2022	96d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGJan 1 · first

New Hampshire State AG+95d

Indiana State AG+95d

Hawaii State AG+95d

Montana State AG+95d

Washington State AG+95d

Oregon State AG+95d

Delaware State AG+95d

California State AG+95d · this page

Massachusetts State AG+96d

South Carolina State AG+97d

Pattern: first filing Jan 1 (IL), last Apr 8 (SC) — a 97-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-552339
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 6, 2022
Raw hash: 54b376837e48d2eda289df36af1821bbba30edde09dfe6e1bb108e4430f90b85

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityPingora Loan Servicing, LLC

Victim entityPingora Loan Servicing, LLC

Incidentdiscovered Dec 1, 2021

Stated responseSteps were immediately taken to contain the incident

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov