HackingTechnologyInformationDelayed DiscoveryTargetedIdentity (basic)HighContained

CONDUENT BUSINESS SERVICES, LLC

bd_da80bf2198e3b33c · schema v1 · pii pii-v1

Severity

High

Discovered

Jan 13, 2025

Filed

Oct 25, 2025

To disclose

41 weeks

Affected

664,064state residents only

Linked

37 filings

Confidence

64%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC notified South Carolina residents of a cyber incident discovered on January 13, 2025. An unauthorized third party accessed the network from October 21, 2024, to January 13, 2025, obtaining files containing client personal information. Conduent restored systems, engaged forensic experts, and notified law enforcement.

J jump to incidentP pin to compareR raw source

South Carolina clock✓ SC CRA notice due41 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 84 days

discovery → filing · 41 weeks / 285 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Oct 25, 2025

Filed

vs. sector median

+22 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

California State AGbd_762d2e946d0bac712026-01-30 · +97dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +100dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +100dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +103dVerified by operator

Show 6 more filings ↓up to 184d gap

Maine State AGbd_22414037e01075c42026-02-09 · +107dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +150dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +150dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +150dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +184dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +184dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: Technologyllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 664,064state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: External
Regulator citations: notified law enforcement
Initial access: exploit_public_facing

During the incident: Safely restored our systems and operations
Notified law enforcement
Initiated an investigation with the assistance of third-party forensic experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 41 weeks(285 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

South Carolina State AGOct 25 · first · this page

California State AG+97d

New Hampshire State AG+100d

Vermont State AG+100d

Vermont State AG+103d

Maine State AG+107d

New Hampshire State AG+150d

California State AG+150d

Vermont State AG+150d

New Hampshire State AG+184d

California State AG+184d

Pattern: first filing Oct 25 (SC), last Apr 27 (CA) — a 184-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2025/Consumer%20Letter%20-%20Conduent%20Business%20Services%2C%20LLC.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 25, 2025
Raw hash: 52586bca4cab6ba3e627b21f0eb34020c2cda3a3ff44b532b2f87145b6fba76b

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONDUENT BUSINESS SERVICES, LLC

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSafely restored our systems and operations

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov