HackingHealthcareHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDCredentialsPHIMediumContained

FlexCare, LLC

bd_d5a1387edf3c35a9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 9, 2024

Filed

Mar 5, 2025

To disclose

21 weeks

Affected

9state residents only

Linked

7 filings

Confidence

67%

Full breach record for FlexCare, LLC →2 incidents on file

FlexCare, LLC notified the Maryland Attorney General of an incident where an employee's email account was subject to unauthorized access. The company identified suspicious activity on October 9, 2024. The breach potentially affected nine Maryland residents, exposing names, Social Security numbers, system access information, and health insurance information. FlexCare secured the account, investigated the scope, and is offering two years of credit monitoring through IDX.

J jump to incidentP pin to compareR raw source

Maryland clock✗ MD AG >90d21 weeks discovery → filing

Incident timeline

discovery → filing · 21 weeks / 147 days

Oct 9, 2024

Discovered

Mar 5, 2025

Filed

vs. sector median

+9 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

New Hampshire State AGbd_16052ffaaad620292025-03-05Verified
Maine State AGbd_50d0344a5a950db52025-03-05Candidate
Nebraska State AGbd_58920f8ea0f0bdd72025-03-05Verified
Indiana State AGbd_708228ea66f830f42025-03-05Verified

Show 2 more filings ↓

Massachusetts State AGbd_b9d71a9b9dccb88b2025-03-05Verified
Vermont State AGbd_f478e208364745e52025-03-05Verified

Name: FlexCare, LLC
norm: flexcare

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com
Industry: Healthcarellm

Discovered: Oct 9, 2024
Materiality determined: —
Notification sent: Mar 5, 2025
Affected individuals: 9state-resident count only
Data types: Identity (basic)Government IDCredentialsPHI
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Providing written notice of this incident to relevant state regulators, as necessary

During the incident: Took steps to secure the account
Initiated an investigation into the nature and scope of the event
Conducted a detailed review of the files determined to be at risk
Providing access to credit monitoring services for two (2) years through IDX
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing individuals with information on how to place a fraud alert and security freeze
Changes made: Implementing additional safeguards and training to its employees
Implemented additional technical security measures designed to prevent similar future incidents
Reviewing and enhancing existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(147 days from discovery to filing)
Compliance flags: MD AG >90d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

New Hampshire State AGMar 5 · first

Maine State AGMar 5 · first

Nebraska State AGMar 5 · first

Indiana State AGMar 5 · first

Massachusetts State AGMar 5 · first

Vermont State AGMar 5 · first

Maryland State AGMar 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.maryland.gov/resources-info/SBN%20Documents/2025/ITU-376529.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 5, 2025
Raw hash: 1932905db118cf8cc2178394ae50f0297b72e2039a9a83689edec88161351d9e

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityFlexCare, LLC

Victim entityFlexCare, LLC

Incidentdiscovered Oct 9, 2024

Stated responseTook steps to secure the account

ComplianceMD AG >90d

Extraction provenanceno artifact recorded

Source provenanceoag.maryland.gov