Social EngineeringHealthcareHealthcarePhishingStolen CredentialsCustomer Data InvolvedPIIIdentity (basic)LowContained

FlexCare, LLC

bd_16052ffaaad62029 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 9, 2024

Filed

Mar 5, 2025

To disclose

21 weeks

Affected

3state residents only

Linked

7 filings

Confidence

67%

Full breach record for FlexCare, LLC →2 incidents on file

FlexCare, LLC notified New Hampshire residents of a data breach discovered on October 9, 2024, involving unauthorized access to an employee's email account via phishing. The incident affected 3 New Hampshire residents, exposing personal information. FlexCare secured the account, conducted an investigation, and provided 24 months of credit monitoring services through IDX to affected individuals.

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Incident timeline

discovery → filing · 21 weeks / 147 days

Oct 9, 2024

Discovered

Mar 5, 2025

Filed

vs. sector median

+9 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Maine State AGbd_50d0344a5a950db52025-03-05Candidate
Nebraska State AGbd_58920f8ea0f0bdd72025-03-05Verified
Indiana State AGbd_708228ea66f830f42025-03-05Verified
Massachusetts State AGbd_b9d71a9b9dccb88b2025-03-05Verified

Show 2 more filings ↓

Maryland State AGbd_d5a1387edf3c35a92025-03-05Verified
Vermont State AGbd_f478e208364745e52025-03-05Verified

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com
Industry: Healthcarellm

Discovered: Oct 9, 2024
Materiality determined: —
Notification sent: Mar 5, 2025
Affected individuals: 3state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Provided written notice of this incident to relevant state regulators
Initial access: phishing_link

During the incident: Moved quickly to investigate and respond to the incident
Assess the security of FlexCare systems
Identify potentially affected individuals
Took steps to secure the account
Conducted a detailed review of the files determined to be at risk
Providing access to credit monitoring services for through IDX
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing individuals with information on how to place a fraud alert and security freeze on one’s credit file
Providing written notice of this incident to relevant state regulators
Changes made: Implement additional safeguards and training to its employees
Implemented additional technical security measures designed to prevent similar future incidents
Reviewing and enhancing existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(147 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Maine State AGMar 5 · first

Nebraska State AGMar 5 · first

Indiana State AGMar 5 · first

Massachusetts State AGMar 5 · first

Maryland State AGMar 5 · first

Vermont State AGMar 5 · first

New Hampshire State AGMar 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/flexcare-20250305.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 5, 2025
Raw hash: d0750798922d87bcc6ba3bc1cc40b12ffe94501c27012bd4c3d333ca7157030e

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityFlexCare, LLC

Victim entityFlexCare, LLC

Incidentdiscovered Oct 9, 2024

Stated responseMoved quickly to investigate and respond to the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov