HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)MediumContained

FlexCare, LLC

bd_50d0344a5a950db5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 9, 2024

Filed

Mar 5, 2025

To disclose

21 weeks

Affected

1state residents only

Linked

7 filings

Confidence

66%

Full breach record for FlexCare, LLC →2 incidents on file

FlexCare, LLC reported an external system breach (hacking) affecting one Maine resident. Suspicious activity was identified in an employee's email account on October 9, 2024. The incident involved unauthorized access to an email account, potentially exposing names, driver's license numbers, and medical information. The company secured the account, investigated the scope, and provided 24 months of credit monitoring services to the affected individual.

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Maine clockDiscovered Oct 9, 2024 → Filed with AG Mar 5, 2025147d ✗ ME AG >90d21 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 5 days

discovery → filing · 21 weeks / 147 days

Oct 4, 2024

Begins

Oct 9, 2024

Discovered

Mar 5, 2025

Filed

vs. sector median

+2 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

New Hampshire State AGbd_16052ffaaad620292025-03-05Verified
Nebraska State AGbd_58920f8ea0f0bdd72025-03-05Verified
Indiana State AGbd_708228ea66f830f42025-03-05Verified
Massachusetts State AGbd_b9d71a9b9dccb88b2025-03-05Verified

Show 2 more filings ↓

Maryland State AGbd_d5a1387edf3c35a92025-03-05Verified
Vermont State AGbd_f478e208364745e52025-03-05Verified

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com
Industry: Professional Servicesllm

Discovered: Oct 9, 2024
Breach occurred: Oct 4, 2024 – Oct 9, 2024
Undetected for: 5 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 5, 2025
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Providing written notice of this incident to relevant state regulators
Initial access: phishing_link

During the incident: Took steps to secure the account
Initiated an investigation into the nature and scope of the event
Conducted a detailed review of the files determined to be at risk
Providing access to credit monitoring services for two years through IDX
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to relevant state regulators
Changes made: Implementing additional safeguards and training to its employees
Further increase the security of our systems
Implemented additional technical security measures designed to prevent similar future incidents
Reviewing and enhancing existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(147 days from discovery to filing)
Compliance flags: ME AG >90d · 147dME resident >60d · 147d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Oct 9, 2024
→ Filed with AG: Mar 5, 2025
147d 90 days ME AG >90d
Maine
Discovered: Oct 9, 2024
→ Notified: Mar 5, 2025
147d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Oct 9, 2024 → Filed with AG: Mar 5, 2025	147d	90 days	ME AG >90d
Maine	Discovered: Oct 9, 2024 → Notified: Mar 5, 2025	147d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

New Hampshire State AGMar 5 · first

Nebraska State AGMar 5 · first

Indiana State AGMar 5 · first

Massachusetts State AGMar 5 · first

Maryland State AGMar 5 · first

Vermont State AGMar 5 · first

Maine State AGMar 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/2b92cf6a-4b5a-41b9-92d7-3414736d5c05.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 5, 2025
Raw hash: 1303535c7651f5978c3231a7b5eb1de0d06d2ffaaeed05c9c61bca1ba5cb19e1

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityFlexCare, LLC

Victim entityFlexCare, LLC

Incidentdiscovered Oct 9, 2024

Stated responseTook steps to secure the account

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov