HackingTechnologyProfessional ServicesInformationStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

CONDUENT BUSINESS SERVICES, LLC

bd_d43f8f760aacae13 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 13, 2025

Filed

Oct 24, 2025

To disclose

41 weeks

Affected

643state residents only

Linked

37 filings

Confidence

66%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC notified Iowa AG of a security incident where an unauthorized third party accessed its network from Oct 21, 2024 to Jan 13, 2025. The incident affected 643 Iowa residents, exposing names and Social Security numbers. Conduent engaged forensic experts, secured networks, and notified law enforcement.

J jump to incidentP pin to compareR raw source

Iowa clock✓ IA AG ≤5 bday41 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 84 days

discovery → filing · 41 weeks / 284 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Oct 24, 2025

Filed

vs. sector median

+22 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

California State AGbd_762d2e946d0bac712026-01-30 · +98dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +101dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +101dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +104dVerified by operator

Show 6 more filings ↓up to 185d gap

Maine State AGbd_22414037e01075c42026-02-09 · +108dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +151dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +151dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +151dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +185dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +185dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 24, 2025
Affected individuals: 643state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Secured its networks
Initiated an investigation with the assistance of third-party forensics experts
Safely restored its systems and operations
Notified law enforcement
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 41 weeks(284 days from discovery to filing)
Compliance flags: IA AG ≤5 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

Iowa State AGOct 24 · first · this page

California State AG+98d

New Hampshire State AG+101d

Vermont State AG+101d

Vermont State AG+104d

Maine State AG+108d

New Hampshire State AG+151d

California State AG+151d

Vermont State AG+151d

New Hampshire State AG+185d

California State AG+185d

Pattern: first filing Oct 24 (IA), last Apr 27 (CA) — a 185-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.iowaattorneygeneral.gov/media/cms/10242025_Conduent_Business_Services_BEB2AC7689CF4.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 24, 2025
Raw hash: fd3c129fbdac30d5b50a2c12a2cf50f89ee1ecf49870f6da1b0943b7a916f60e

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONDUENT BUSINESS SERVICES, LLC

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured its networks

ComplianceIA AG ≤5 bday

Extraction provenanceno artifact recorded

Source provenancewww.iowaattorneygeneral.gov