CALIFORNIAHackingHealthcareHealthcareBusiness Associate (HIPAA)Customer Data InvolvedData ExfiltratedPHIHealth (basic)Identity (basic)Government IDCriticalContained

Serviceaide, Inc.

bd_d2b261dcd85726bd · schema v1 · pii pii-v1

Severity

Critical

Discovered

—

Filed

May 9, 2025

To disclose

—

Affected

483,126

Linked

4 filings

Confidence

68%

Full breach record for Serviceaide, Inc. →

Serviceaide, Inc. reported to HHS on 2025-05-09 a Unauthorized Access/Disclosure affecting 483,126 individuals. Breached information located on Network Server. PHI including names, SSNs, addresses, diagnoses, lab results, and medications was made publicly available via the Internet.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

May 9, 2025

Filed

No interval is drawn: no breach start or discovery date is on record for this filing.

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_1e1dd4326f21d65c2025-05-09Verified
New Hampshire State AGbd_717e1def22e0fbf12025-05-09Verified
Vermont State AGbd_787231e8234473a92025-05-09Verified

Name: Serviceaide, Inc.
norm: serviceaide
Industry: Health Care Services

Name: Serviceaide, Inc.
norm: serviceaide
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 483,126nationwide
Data types: PHIHealth (basic)Identity (basic)Government ID
HHS breach type: Unauthorized access or disclosure
Where the data lived: Network server
Covered-entity type: Business associate
Attack vector: Unauthorized Access
MITRE ATT&CK: T1041 Exfiltration Over C2 ChannelT1119 Automated Collection
Threat actor: External
Regulator citations: Notified HHS
Third party: via Serviceaide, Inc.business associate

During the incident: Notified HHS
Notified affected individuals
Notified the media
Provided substitute notice
Provided complimentary credit monitoring services
Implemented additional administrative, technical, and security safeguards
Retrained staff
Changes made: Implemented additional administrative, technical, and security safeguards
Retrained staff
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Massachusetts State AGMay 9 · first

New Hampshire State AGMay 9 · first

Vermont State AGMay 9 · first

HHS OCRMay 9 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: May 9, 2025
Raw hash: 610e5aa146cc8fcaed2ab2630c2a5d4e7b7ba619c4dc683b3670e33862a12245

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Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityServiceaide, Inc.

Victim entityServiceaide, Inc.

IncidentUnauthorized Access

Stated responseNotified HHS

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing