Social EngineeringFinancial ServicesTechnologyFinancePhishingStolen CredentialsMulti-Stage ChainData ExfiltratedCustomer Data InvolvedPIIIdentity (basic)LowActive

PRUDENTIAL INSURANCE COMPANY OF AMERICA

bd_c86a2bebe3500734 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 5, 2024

Filed

Apr 1, 2024

To disclose

8 weeks

Affected

91state residents only

Linked

13 records

Confidence

66%

Full breach record for PRUDENTIAL INSURANCE COMPANY OF AMERICA →10 incidents on file

Prudential Insurance Company of America notified NH AG of a cybersecurity incident where an unauthorized third party gained access via social engineering of a help desk vendor on Feb 4, 2024. Access was detected Feb 5. Data exfiltrated included PII of ~91 NH residents. Notification sent March 29, 2024. Investigation ongoing.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1 days

discovery → filing · 8 weeks / 56 days

Feb 4, 2024

Begins

Feb 5, 2024

Discovered

Apr 1, 2024

Filed

vs. sector median

on median

This filing is one of 13 records about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Maine State AGbd_b3527d1aa38e9c732024-04-01Verified
California State AGbd_36841bd9613d029d2024-03-29 · +3dVerified
Massachusetts State AGbd_b1965b1a8cc9ac482024-03-29 · +3dVerified
Maine State AGbd_eb8d330c9dcc702b2024-03-29 · +3dCandidate

Show 6 more filings ↓up to 53d gap

Delaware State AGbd_f5ee337a95f0f5432024-03-29 · +3dVerified
South Carolina State AGbd_56760a94916f39a82024-04-23 · +22dVerified by operator
Washington State AGbd_63338cbe564e28332024-04-23 · +22dVerified
Hawaii State AGbd_ae0d1296d328e7102024-03-01 · +31dVerified
SEC 8-Kbd_543ce67bdd8ba3e82024-02-21 · +40dVerified
Oregon State AGbd_1b617c45cf572f7a2024-05-24 · +53dVerified

Showing first 10 of 12 linked disclosures.

Name: PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: prudential insurance company of america

Name: PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: prudential insurance company of america
Industry: Financial ServicesllmTechnologyllm

Discovered: Feb 5, 2024
Breach occurred: Feb 4, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Mar 29, 2024
Affected individuals: 91state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: reported the incident to the FBI
Initial access: phishing_link

During the incident: Prudential activated its incident response plan
Launched a forensic investigation, with the support of external cybersecurity experts
Reported the incident to the FBI
Supporting the FBI in its investigation
Reset all compromised accounts
Reviewed and strengthened our conditional access policies
Updated password validation policies and procedures
Enhanced our password reset and MFA registration processes to include video verification
Changes made: Enhancing access controls and security protocols
Implementing additional monitoring technologies and procedures
Strengthening our authentication protocols
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(56 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 9 states

View merged incident ↗

SEC 8-KFeb 21 · first

Hawaii State AG+9d

California State AG+37d

Massachusetts State AG+37d

Maine State AG+37d

Delaware State AG+37d

Maine State AG+40d

New Hampshire State AG+40d · this page

South Carolina State AG+62d

Washington State AG+62d

Oregon State AG+93d

Pattern: first filing Feb 21, last May 24 (OR) — a 93-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/prudential-insurance-america-20240401.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 1, 2024
Raw hash: a17fdc1ed960e9b2f006e1359e228b068acadb9591e0e3d096df1647c7a50e1b

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityPRUDENTIAL INSURANCE COMPANY OF AMERICA

Victim entityPRUDENTIAL INSURANCE COMPANY OF AMERICA

Incidentdiscovered Feb 5, 2024

Stated responsePrudential activated its incident response plan

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov