HackingFinancial ServicesFinanceStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)MediumContained

PRUDENTIAL INSURANCE COMPANY OF AMERICA

bd_56760a94916f39a8 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 5, 2024

Filed

Apr 23, 2024

To disclose

11 weeks

Affected

33,456state residents only

Linked

13 records

Confidence

65%

Full breach record for PRUDENTIAL INSURANCE COMPANY OF AMERICA →10 incidents on file

Prudential Insurance Company of America notified South Carolina regulators of a cybersecurity incident detected on February 5, 2024. Unauthorized access occurred on February 4, 2024, resulting in the removal of a small percentage of personal information including names and addresses. Prudential engaged external experts, notified law enforcement, enhanced security controls, and provided 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

South Carolina clock✓ SC CRA notice due11 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 1 days

discovery → filing · 11 weeks / 78 days

Feb 4, 2024

Begins

Feb 5, 2024

Discovered

Apr 23, 2024

Filed

vs. sector median

+3 wks slower

This filing is one of 13 records about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Washington State AGbd_63338cbe564e28332024-04-23Verified
Maine State AGbd_b3527d1aa38e9c732024-04-01 · +22dVerified
New Hampshire State AGbd_c86a2bebe35007342024-04-01 · +22dVerified
California State AGbd_36841bd9613d029d2024-03-29 · +25dVerified

Show 6 more filings ↓up to 62d gap

Massachusetts State AGbd_b1965b1a8cc9ac482024-03-29 · +25dVerified
Maine State AGbd_eb8d330c9dcc702b2024-03-29 · +25dCandidate
Delaware State AGbd_f5ee337a95f0f5432024-03-29 · +25dVerified
Oregon State AGbd_1b617c45cf572f7a2024-05-24 · +31dVerified
Hawaii State AGbd_ae0d1296d328e7102024-03-01 · +53dVerified
SEC 8-Kbd_543ce67bdd8ba3e82024-02-21 · +62dVerified

Showing first 10 of 12 linked disclosures.

Name: PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: prudential insurance company of america

Name: PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: prudential insurance company of america
Industry: Financial Servicesllm

Discovered: Feb 5, 2024
Breach occurred: Feb 4, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 33,456state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: reported this matter to relevant law enforcement
Initial access: valid_credentials

During the incident: Activated its incident response plan
Launched an investigation into the nature and scope of the issue with assistance from external cybersecurity experts
Reported this matter to relevant law enforcement
Worked with leading cybersecurity experts to confirm the unauthorized third party no longer has access to our company systems
Taken proactive measures to protect our systems and data, including enhancing access controls and security protocols
Implementing additional monitoring technologies and procedures
Taking steps to strengthen our authentication protocols
Providing you with 24 months of complimentary credit monitoring services
Changes made: Enhancing access controls and security protocols
Implementing additional monitoring technologies and procedures
Strengthening authentication protocols
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(78 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 9 states

View merged incident ↗

SEC 8-KFeb 21 · first

Hawaii State AG+9d

California State AG+37d

Massachusetts State AG+37d

Maine State AG+37d

Delaware State AG+37d

Maine State AG+40d

New Hampshire State AG+40d

Washington State AG+62d

South Carolina State AG+62d · this page

Oregon State AG+93d

Pattern: first filing Feb 21, last May 24 (OR) — a 93-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2024/PrudentialInsuranceCompanyofAmerica.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 23, 2024
Raw hash: 397bee49ff92ab2f0b3168208ec68c93f9adf96db1de881113e835c87b77c077

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityPRUDENTIAL INSURANCE COMPANY OF AMERICA

Victim entityPRUDENTIAL INSURANCE COMPANY OF AMERICA

Incidentdiscovered Feb 5, 2024

Stated responseActivated its incident response plan

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov