HackingFinancial ServicesFinanceStolen CredentialsData ExfiltratedTargetedIdentity (basic)MediumContained

PRUDENTIAL FINANCIAL, INC.

bd_ae0d1296d328e710 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 5, 2024

Filed

Mar 1, 2024

To disclose

25 days

Affected

16,420state residents only

Linked

6 filings

Confidence

66%

Full breach record for PRUDENTIAL FINANCIAL, INC. →21 incidents on file

Prudential Financial, Inc. reported a cybersecurity incident where an unauthorized third party accessed company systems on February 4, 2024, and exfiltrated a small percentage of personal information including names and addresses. Prudential detected the incident on February 5, 2024, engaged external experts, notified law enforcement, and enhanced security controls. Affected individuals were offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Hawaii clock✓ HI CRA notice due25 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 1 days

discovery → filing · 25 days

Feb 4, 2024

Begins

Feb 5, 2024

Discovered

Mar 1, 2024

Filed

vs. sector median

5 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Sitealphvbd_13768b7afb7253cc2024-02-16 · +13dVerified by operator

Regulatory filings (4) · sorted by filing gap

SEC 8-Kbd_543ce67bdd8ba3e82024-02-21 · +9dVerified
SEC 8-Kbd_7f25c20411f175d92024-02-13 · +17dVerified
Indiana State AGbd_9c8870851e5c43f02025-01-03 · +308dVerified by operator
Massachusetts State AGbd_ca1bd22c056a48ec2025-01-03 · +308dVerified by operator

Name: PRUDENTIAL FINANCIAL, INC.
norm: prudential financial
Domain: prudential.com

Name: PRUDENTIAL FINANCIAL, INC.
norm: prudential financial
Domain: prudential.com
Industry: Financial Servicesllm

Discovered: Feb 5, 2024
Breach occurred: Feb 4, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 16,420state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: reported this matter to relevant law enforcement
Initial access: valid_credentials

During the incident: Activated its incident response plan
Launched an investigation into the nature and scope of the issue with assistance from external cybersecurity experts
Reported this matter to relevant law enforcement
Worked with leading cybersecurity experts to confirm the unauthorized third party no longer has access to our company systems
Enhancing access controls and security protocols
Implementing additional monitoring technologies and procedures
Taking steps to strengthen our authentication protocols
Providing you with 24 months of complimentary credit monitoring services
Changes made: Enhancing access controls and security protocols
Implementing additional monitoring technologies and procedures
Strengthen our authentication protocols
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 3 states

View merged incident ↗

SEC 8-KFeb 13 · first

SEC 8-K+8d

Hawaii State AG+17d · this page

Indiana State AG+325d

Massachusetts State AG+325d

Pattern: first filing Feb 13, last Jan 3 (MA) — a 325-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://cca.hawaii.gov/wp-content/uploads/2026/05/2024-0298.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 1, 2024
Raw hash: c3c603e6403e7b67bb6167c9da11ef89716b94dcdd37ae67aa28d1d179d81498

Linked disclosures

Ransomware claims (1)

Regulatory filings (4) · sorted by filing gap

Reporting entityPRUDENTIAL FINANCIAL, INC.

Victim entityPRUDENTIAL FINANCIAL, INC.

Incidentdiscovered Feb 5, 2024

Stated responseActivated its incident response plan

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenancecca.hawaii.gov