HackingTechnologyProfessional ServicesInformationCustomer Data InvolvedPIIIdentity (basic)LowActive

ARC Document Solutions, Inc

bd_c75c735d14b0fb29 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 15, 2023

Filed

May 15, 2023

To disclose

17 weeks

Affected

4state residents only

Linked

6 filings

Confidence

65%

Full breach record for ARC Document Solutions, Inc →

ARC Document Solutions, Inc. notified the New Hampshire Attorney General of a data event affecting 4 NH residents. Unauthorized access occurred Jan 12-18, 2023. ARC detected suspicious activity on Jan 15, 2023, engaged forensic specialists, and notified law enforcement. Personal information was accessed. ARC offered 1 year of credit monitoring via Experian.

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Incident timeline

undetected · 3 days

discovery → filing · 17 weeks / 120 days

Jan 12, 2023

Begins

Jan 15, 2023

Discovered

Mar 29, 2023

Scope determined

May 15, 2023

Filed

vs. sector median

2 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_079f419a1d0d7f842023-05-11 · +4dCandidate
Massachusetts State AGbd_2b2145519db5ccb92023-05-11 · +4dVerified
Vermont State AGbd_613508a3a8783a882023-05-11 · +4dVerified
California State AGbd_b86bf9bcc524e29f2023-05-11 · +4dVerified

Show 1 more filing ↓up to 5d gap

Indiana State AGbd_6d2163b4352592b82023-05-10 · +5dVerified

Name: ARC Document Solutions, Inc
norm: arc document

Name: ARC Document Solutions, Inc
norm: arc document
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 15, 2023
Breach occurred: Jan 12, 2023 – Jan 18, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: Mar 29, 2023
Notification sent: May 10, 2023
Affected individuals: 4state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified federal law enforcementProvided written notice to relevant state regulators
Initial access: valid_credentials

During the incident: Took steps to secure its network
Deployed countermeasures to contain the incident
Began an investigation to determine the nature and scope of the activity
Undertook a comprehensive review of the impacted data
Provided written notice of this incident to approximately four (4) New Hampshire residents
Notified federal law enforcement regarding the event
Providing access to credit monitoring services for one (1) year, through Experian, to individuals whose personal information was potentially affected by this incident, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to relevant state regulators, as necessary, and to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Working to implement additional safeguards and training to its employees
Reviewing and enhancing existing policies and procedures relating to data protection and security
Instituted additional security measures to better protect against future similar incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(120 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGMay 10 · first

Montana State AG+1d

Massachusetts State AG+1d

Vermont State AG+1d

California State AG+1d

New Hampshire State AG+5d · this page

Pattern: first filing May 10 (IN), last May 15 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/arc-document-solutions-20230515.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 15, 2023
Raw hash: 7439d5e706a89b2094595325024d3bf38291af8ad52675558d8d906830dc4bb2

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityARC Document Solutions, Inc

Victim entityARC Document Solutions, Inc

Incidentdiscovered Jan 15, 2023

Stated responseTook steps to secure its network

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov