HackingProfessional ServicesProfessional ServicesStolen CredentialsTargetedIdentity (basic)LowContained

ARC Document Solutions, Inc

bd_613508a3a8783a88 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 15, 2023

Filed

May 11, 2023

To disclose

17 weeks

Affected

Not disclosed

Linked

6 filings

Confidence

67%

Full breach record for ARC Document Solutions, Inc →

ARC Document Solutions, Inc. notified Vermont AG of unauthorized access to its servers between Jan 12-18, 2023. Investigation confirmed an unauthorized actor accessed files containing names and other personal info. 9 Vermont residents were affected. ARC engaged forensic specialists, notified law enforcement, and offered credit monitoring.

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Vermont clock✗ VT AG >45 bday17 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 3 days

discovery → filing · 17 weeks / 116 days

Jan 12, 2023

Begins

Jan 15, 2023

Discovered

May 11, 2023

Filed

vs. sector median

1 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_079f419a1d0d7f842023-05-11Candidate
Massachusetts State AGbd_2b2145519db5ccb92023-05-11Verified
California State AGbd_b86bf9bcc524e29f2023-05-11Verified
Indiana State AGbd_6d2163b4352592b82023-05-10 · +1dVerified

Show 1 more filing ↓up to 4d gap

New Hampshire State AGbd_c75c735d14b0fb292023-05-15 · +4dVerified

Name: ARC Document Solutions, Inc
norm: arc document

Name: ARC Document Solutions, Inc
norm: arc document
Industry: Professional Servicesllm

Discovered: Jan 15, 2023
Breach occurred: Jan 12, 2023 – Jan 18, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: May 11, 2023
Notification sent: May 11, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notifying relevant regulatory authorities, as required
Initial access: valid_credentials

During the incident: Engaged third-party forensic specialists to assist in conducting a comprehensive investigation
Promptly notified federal law enforcement
Offering complimentary credit monitoring and identity theft protection services through Experian
Changes made: Reviewing and enhancing existing policies and procedures relating to data protection and security
Instituted additional security measures to better protect against future similar incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(116 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGMay 10 · first

Montana State AG+1d

Massachusetts State AG+1d

California State AG+1d

Vermont State AG+1d · this page

New Hampshire State AG+5d

Pattern: first filing May 10 (IN), last May 15 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2023-05-11-arc-document-solutions-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 11, 2023
Raw hash: eceaea17cb39192aed56c15d159ea73c62ee7d1e8ce404e5908325594cf4baf0

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityARC Document Solutions, Inc

Victim entityARC Document Solutions, Inc

Incidentdiscovered Jan 15, 2023

Stated responseEngaged third-party forensic specialists to assist in conducting a comprehensive investigation

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov