HackingProfessional ServicesProfessional ServicesCustomer Data InvolvedIdentity (basic)LowContained

ARC Document Solutions, Inc

bd_b86bf9bcc524e29f · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 15, 2023

Filed

May 11, 2023

To disclose

17 weeks

Affected

Not disclosed

Linked

6 filings

Confidence

65%

Full breach record for ARC Document Solutions, Inc →

ARC Document Solutions, Inc. notified the California Attorney General of an incident where an unauthorized actor accessed files between January 12 and January 18, 2023. The company became aware of suspicious activity on January 15, 2023. Affected data includes names and other personal information. The company engaged forensic specialists, notified law enforcement, and is offering credit monitoring.

J jump to incidentP pin to compareR raw source

California clockDiscovered Jan 15, 2023 → Notified May 10, 2023115d ✗ CA 60-day late17 weeks discovery → filing

Incident timeline

undetected · 3 days

discovery → filing · 17 weeks / 116 days

Jan 12, 2023

Begins

Jan 15, 2023

Discovered

May 11, 2023

Filed

vs. sector median

1 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_079f419a1d0d7f842023-05-11Candidate
Massachusetts State AGbd_2b2145519db5ccb92023-05-11Verified
Vermont State AGbd_613508a3a8783a882023-05-11Verified
Indiana State AGbd_6d2163b4352592b82023-05-10 · +1dVerified

Show 1 more filing ↓up to 4d gap

New Hampshire State AGbd_c75c735d14b0fb292023-05-15 · +4dVerified

Name: ARC Document Solutions, Inc
norm: arc document

Name: ARC Document Solutions, Inc
norm: arc document
Industry: Professional Servicesllm

Discovered: Jan 15, 2023
Breach occurred: Jan 12, 2023 – Jan 18, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 10, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified federal law enforcementNotifying relevant regulatory authorities

During the incident: Took steps to secure our network
Deployed countermeasures to contain the incident
Engaged third-party forensic specialists to assist in conducting a comprehensive investigation
Notified federal law enforcement
Notifying relevant regulatory authorities
Changes made: Reviewing and enhancing existing policies and procedures relating to data protection and security
Instituted additional security measures to better protect against future similar incidents
Offering complimentary credit monitoring and identity theft protection services through Experian
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(116 days from discovery to filing)
Compliance flags: CA 60-day late · 115d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Jan 15, 2023
→ Notified: May 10, 2023
115d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Jan 15, 2023 → Notified: May 10, 2023	115d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGMay 10 · first

Montana State AG+1d

Massachusetts State AG+1d

Vermont State AG+1d

California State AG+1d · this page

New Hampshire State AG+5d

Pattern: first filing May 10 (IN), last May 15 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-566603
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 11, 2023
Raw hash: 64ff6ee5c70d676bf2b77bd68c872108a8d6ac991bfa83d06da1aa18e03bb393

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityARC Document Solutions, Inc

Victim entityARC Document Solutions, Inc

Incidentdiscovered Jan 15, 2023

Stated responseTook steps to secure our network

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov