HackingTechnologyProfessional ServicesInformationCustomer Data InvolvedEmployee Data InvolvedPIIIdentity (basic)Government IDEmploymentHighContained

Complete Payroll Solutions

bd_c06fe742fa395840 · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 10, 2024

Filed

Apr 25, 2025

To disclose

14 months

Affected

21,963state residents only

Linked

8 filings

Confidence

67%

Full breach record for Complete Payroll Solutions →3 incidents on file

Complete Payroll Solutions, LLC (CPS) reported a supplemental data breach affecting 21,963 New Hampshire residents. On March 10, 2024, CPS identified suspicious activity and discovered that an unauthorized individual accessed or acquired personal information stored on its systems. The data involved likely includes names, Social Security numbers, dates of birth, and employment information. CPS reset passwords, added security layers, notified law enforcement, and is offering credit monitoring via Kroll. This notice supplements an October 2024 filing.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d14 months discovery → filing

Incident timeline

discovery → filing · 14 months / 411 days

Mar 10, 2024

Discovered

Apr 25, 2025

Filed

vs. sector median

+40 wks slower

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

Indiana State AGbd_b49242977c3bd20e2025-04-25Verified
Nebraska State AGbd_e3913e26a0fdb2cc2025-04-25Verified
Vermont State AGbd_f99beb53f694dace2025-04-25Candidate
Rhode Island State AGbd_6e71a10afc6c98522025-04-29 · +4dVerified

Show 3 more filings ↓up to 41d gap

Illinois State AGbd_ec79e79d850b180e2025-05-01 · +6dVerified
New Hampshire State AGbd_5fdc02e392c3d7f22025-05-28 · +33dVerified
Rhode Island State AGbd_c764c07dc3ed09582025-06-05 · +41dVerified

Name: Complete Payroll Solutions
norm: complete payroll
Domain: completepayrollsolutions.com

Name: Complete Payroll Solutions
norm: complete payroll
Domain: completepayrollsolutions.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Mar 10, 2024
Materiality determined: —
Notification sent: Apr 25, 2025
Affected individuals: 21,963state-resident count only
Data types: PIIIdentity (basic)Government IDEmployment
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified federal law enforcement regarding the eventProviding written notice of this incident to relevant state regulators, as necessary

During the incident: Launched an investigation into the nature and scope of this event
Conducted a thorough investigation and review of the impacted files
Notified federal law enforcement regarding the event
Reset system passwords
Added extra layers of security
Providing access to credit monitoring services for individuals whose personal information was potentially affected by this incident, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing individuals with information on how to place a fraud alert and security freeze on one’s credit file
Providing written notice of this incident to relevant state regulators, as necessary, and to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Working to implement additional safeguards and training to its employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 months(411 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 6 states

View merged incident ↗

Indiana State AGApr 25 · first

Nebraska State AGApr 25 · first

Vermont State AGApr 25 · first

New Hampshire State AGApr 25 · first · this page

Rhode Island State AG+4d

Illinois State AG+6d

New Hampshire State AG+33d

Rhode Island State AG+41d

Pattern: first filing Apr 25 (IN), last Jun 5 (RI) — a 41-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/complete-payroll-solutions-20250425.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 25, 2025
Raw hash: ef0ad8ef353bfef3d031881ca1bbe0963a228729b49b73c311aacefb0d7ac47b

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityComplete Payroll Solutions

Victim entityComplete Payroll Solutions

Incidentdiscovered Mar 10, 2024

Stated responseLaunched an investigation into the nature and scope of this event

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov