HackingTechnologyInformationStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)PHIHighContained

Complete Payroll Solutions

bd_6e71a10afc6c9852 · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 10, 2024

Filed

Apr 29, 2025

To disclose

14 months

Affected

28,184state residents only

Linked

12 filings

Confidence

67%

Full breach record for Complete Payroll Solutions →2 incidents on file

Complete Payroll Solutions, LLC (CPS) notified the Rhode Island Attorney General on April 25, 2025, of a data event affecting 28,184 RI residents. CPS identified suspicious activity on March 10, 2024, leading to unauthorized access by an unknown individual. Impacted data included names, SSNs, driver’s license numbers, financial account info, and medical/health insurance info. CPS notified law enforcement, reset passwords, added security layers, and provided 12 months of Kroll identity monitoring to affected individuals.

J jump to incidentP pin to compareR raw source

Rhode Island clock✗ RI AG >45d14 months discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 14 months / 415 days

Mar 10, 2024

Discovered

Apr 29, 2025

Filed

vs. sector median

+48 wks slower

This filing is one of 12 filings about the same incident.View merged incident

A leak claim by meow about this victim was first seen 246 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Illinois State AGbd_ec79e79d850b180e2025-05-01 · +2dVerified by operator
Montana State AGbd_8098ebc1bce71e1c2025-04-25 · +4dVerified by operator
California State AGbd_a438c7e68790c1822025-04-25 · +4dVerified
Indiana State AGbd_b49242977c3bd20e2025-04-25 · +4dVerified by operator

Show 6 more filings ↓up to 37d gap

New Hampshire State AGbd_c06fe742fa3958402025-04-25 · +4dVerified by operator
Nebraska State AGbd_e3913e26a0fdb2cc2025-04-25 · +4dVerified by operator
Vermont State AGbd_f99beb53f694dace2025-04-25 · +4dVerified by operator
California State AGbd_956ff6e14c25a6de2025-05-09 · +10dVerified
New Hampshire State AGbd_5fdc02e392c3d7f22025-05-28 · +29dVerified by operator
Rhode Island State AGbd_c764c07dc3ed09582025-06-05 · +37dVerified by operator

Showing first 10 of 11 linked disclosures.

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Complete Payroll Solutions
norm: complete payroll
Domain: completepayrollsolutions.com
Industry: Technologyllm

Discovered: Mar 10, 2024
Materiality determined: —
Notification sent: Apr 25, 2025
Affected individuals: 28,184state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PHI
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified federal law enforcement regarding the event
Initial access: valid_credentials

During the incident: Notified federal law enforcement
Implemented additional safeguards and training to its employees
Provided access to credit monitoring services for twelve (12) months, through Kroll
Provided impacted individuals with guidance on how to better protect against identity theft and fraud
Provided written notice of this incident to relevant state regulators
Provided written notice to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Reset system passwords
Added extra layers of security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 months(415 days from discovery to filing)
Compliance flags: RI AG >45dLeak >180d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 8 states

View merged incident ↗

Montana State AGApr 25 · first

California State AGApr 25 · first

Indiana State AGApr 25 · first

New Hampshire State AGApr 25 · first

Nebraska State AGApr 25 · first

Vermont State AGApr 25 · first

Rhode Island State AG+4d · this page

Illinois State AG+6d

California State AG+14d

New Hampshire State AG+33d

Rhode Island State AG+41d

Pattern: first filing Apr 25 (MT), last Jun 5 (RI) — a 41-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://riag.ri.gov/media/7471/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 29, 2025
Raw hash: 155c568d7ca9cf748f1221ec3353a2676156d11d59e90bd5fe70f4f36ab22a5b

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityComplete Payroll Solutions

Incidentdiscovered Mar 10, 2024

Stated responseNotified federal law enforcement

ComplianceRI AG >45d

Extraction provenanceno artifact recorded

Source provenanceriag.ri.gov