Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedDelayed DiscoveryFinancial accountHealth (basic)Identity (basic)Government IDPHIHighActive

ABM INDUSTRIES INCORPORATED

bd_b8f108d99f25919c · schema v1 · pii pii-v1

Severity

High

Discovered

Aug 1, 2017

Filed

Mar 8, 2018

To disclose

31 weeks

Affected

1,100state residents only

Linked

7 filings

Confidence

68%

Full breach record for ABM INDUSTRIES INCORPORATED →6 incidents on file

ABM Industries Incorporated notified the Washington AG of a phishing campaign in August 2017 that compromised employee credentials. Access to email accounts may have exposed resident PII, SSNs, financial, and medical data. 1,100 WA residents affected. Kroll credit monitoring offered.

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Incident timeline

discovery → filing · 31 weeks / 219 days

Aug 1, 2017

Discovered

Mar 8, 2018

Filed

vs. sector median

+13 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Montana State AGbd_6c8dcccf4b14c5442018-03-08Verified
New Hampshire State AGbd_8eb829f4cd7c80212018-03-08Verified
New Hampshire State AGbd_36aef7072671b1572017-11-14 · +114dVerified
Oregon State AGbd_8a28a6a8e41278482017-11-14 · +114dCandidate

Show 2 more filings ↓up to 114d gap

Massachusetts State AGbd_eeeb465956a3b6f32017-11-14 · +114dVerified
California State AGbd_f80a28581ac11e352017-11-14 · +114dVerified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: ABM INDUSTRIES INCORPORATED
norm: abm industries
Industry: Professional Servicesllm

Discovered: Aug 1, 2017
Materiality determined: —
Notification sent: Nov 13, 2017
Affected individuals: 1,100state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Data elements: NameSocial Security numberFinancial account numberMedical information
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Provided notice to the Washington Attorney General
Initial access: phishing_link

During the incident: Secured the employees’ email accounts
Launched an in-depth investigation
Engaged outside computer forensic investigators
Engaged a vendor to provide advanced address look-up services
Provided all potentially affected individuals access to 1 free year of credit and identity monitoring services through Kroll
Established a dedicated hotline for potentially affected individuals
Provided written notice of this incident to other state regulators
Changes made: Provided guidance on how to better protect against identity theft and fraud
Provided information on how to place a fraud alert and security freeze on one's credit file
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 31 weeks(219 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 6 states

View merged incident ↗

New Hampshire State AGNov 14 · first

Oregon State AGNov 14 · first

Massachusetts State AGNov 14 · first

California State AGNov 14 · first

Montana State AG+114d

New Hampshire State AG+114d

Washington State AG+114d · this page

Pattern: first filing Nov 14 (NH), last Mar 8 (WA) — a 114-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9770.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 8, 2018
Raw hash: 9d0f18cc08068bb119dbf2b744fb82f8dbd402548c577d8e2f2f2005edabb1b3

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityABM INDUSTRIES INCORPORATED

Incidentdiscovered Aug 1, 2017

Stated responseSecured the employees’ email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com