HackingGovernment IDIdentity (basic)EmploymentMediumActive

Norwex USA, Inc.

bd_a69cea6cea3ce311 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 15, 2024

Filed

Jan 3, 2025

To disclose

19 days

Affected

Not disclosed

Linked

11 filings

Confidence

64%

Full breach record for Norwex USA, Inc. →

Norwex USA, Inc. notified the Rhode Island Attorney General on December 23, 2024, of a security incident discovered on December 15, 2024, involving unauthorized access to systems around December 11, 2024. The breach may have exposed personal data including SSNs, driver's licenses, and payroll information. The number of affected individuals is unknown. Norwex engaged outside experts, reported to law enforcement, disabled system features, and is providing 24 months of identity monitoring services.

J jump to incidentP pin to compareR raw source

Rhode Island clock✓ RI AG ≤45d19 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 4 days

discovery → filing · 19 days

Dec 11, 2024

Begins

Dec 15, 2024

Discovered

Jan 3, 2025

Filed

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_2357c3876b5d70c22024-12-23 · +11dVerified
South Carolina State AGbd_265d96eeb2ad95eb2024-12-23 · +11dCandidate
Montana State AGbd_5c51d17b454271e62024-12-23 · +11dVerified
Delaware State AGbd_6198b292f3b745ac2024-12-23 · +11dVerified

Show 6 more filings ↓up to 33d gap

Oregon State AGbd_93976078e01ae9272024-12-23 · +11dVerified
Vermont State AGbd_a1472ffc68e8a6dd2024-12-23 · +11dVerified
Indiana State AGbd_a53ee30642d96d862024-12-23 · +11dVerified
Maine State AGbd_e259ddde6f15ec1d2024-12-23 · +11dVerified
California State AGbd_f0c63b26630217ae2024-12-23 · +11dVerified
Illinois State AGbd_8fb155ec53f42a642024-12-01 · +33dVerified

Name: Norwex USA, Inc.
norm: norwex usa
Domain: norwex.com

Name: Norwex USA, Inc.
norm: norwex usa
Domain: norwex.com

Discovered: Dec 15, 2024
Breach occurred: Dec 11, 2024
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 23, 2024
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)Employment
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: reported the issue to law enforcement
Initial access: valid_credentials

During the incident: Activated our incident response and business continuity protocols to contain the incident
Initiated an investigation, alongside outside experts
Reported the issue to law enforcement
Disabled certain system features to further restrict access
Implemented company-wide measures to enhance security protocols
Restoring our systems as soon as we determined that it was safe to do so
Changes made: Providing all individuals impacted with 24 months of free identity-theft protections services
Secured the services of Identity Defense, to provide identity monitoring at no cost to you for two years
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 19 days(19 days from discovery to filing)
Compliance flags: RI AG ≤45d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGDec 1 · first

Massachusetts State AG+22d

South Carolina State AG+22d

Montana State AG+22d

Delaware State AG+22d

Oregon State AG+22d

Vermont State AG+22d

Indiana State AG+22d

Maine State AG+22d

California State AG+22d

Rhode Island State AG+33d · this page

Pattern: first filing Dec 1 (IL), last Jan 3 (RI) — a 33-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://riag.ri.gov/media/7351/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 3, 2025
Raw hash: 58aebc8370b99c13705569dd8703c2214f14e11371e086afb528e8f3a428a0ba

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityNorwex USA, Inc.

Victim entityNorwex USA, Inc.

Incidentdiscovered Dec 15, 2024

Stated responseActivated our incident response and business continuity protocols to contain the incident

ComplianceRI AG ≤45d

Extraction provenanceno artifact recorded

Source provenanceriag.ri.gov