HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedGovernment IDIdentity (basic)EmploymentMediumActive

Norwex USA, Inc.

bd_5c51d17b454271e6 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 15, 2024

Filed

Dec 23, 2024

To disclose

8 days

Affected

Not disclosed

Linked

11 filings

Confidence

64%

Full breach record for Norwex USA, Inc. →

Norwex USA, Inc. disclosed a data breach occurring around December 11, 2024, discovered on December 15, 2024. Unauthorized access to systems containing employee and customer PII (SSN, driver's license, payroll, DOB, addresses) was detected. The company engaged forensic experts, notified law enforcement, enhanced security protocols, and offered two years of identity monitoring via Identity Defense.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 4 days

discovery → filing · 8 days

Dec 11, 2024

Begins

Dec 15, 2024

Discovered

Dec 23, 2024

Filed

vs. sector median

6 wks faster

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_2357c3876b5d70c22024-12-23Verified
South Carolina State AGbd_265d96eeb2ad95eb2024-12-23Candidate
Delaware State AGbd_6198b292f3b745ac2024-12-23Verified
Oregon State AGbd_93976078e01ae9272024-12-23Verified

Show 6 more filings ↓up to 22d gap

Vermont State AGbd_a1472ffc68e8a6dd2024-12-23Verified
Indiana State AGbd_a53ee30642d96d862024-12-23Verified
Maine State AGbd_e259ddde6f15ec1d2024-12-23Verified
California State AGbd_f0c63b26630217ae2024-12-23Verified
Rhode Island State AGbd_a69cea6cea3ce3112025-01-03 · +11dVerified
Illinois State AGbd_8fb155ec53f42a642024-12-01 · +22dVerified

Name: Norwex USA, Inc.
norm: norwex usa
Domain: norwex.com

Name: Norwex USA, Inc.
norm: norwex usa
Domain: norwex.com
Industry: Retail & Consumerllm

Discovered: Dec 15, 2024
Breach occurred: Dec 11, 2024
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 23, 2024
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)Employment
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: reported the issue to law enforcement
Initial access: valid_credentials

During the incident: Activated its incident response and business continuity protocols to contain the incident
Initiated an investigation, alongside outside experts
Reported the issue to law enforcement
Disabled certain system features to further restrict access
Implemented company-wide measures to enhance security protocols
Restoring our systems as soon as we determined that it was safe to do so
Secured the services of Identity Defense, to provide identity monitoring at no cost to you for two years
Changes made: Implemented company-wide measures to enhance security protocols
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 days(8 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGDec 1 · first

Massachusetts State AG+22d

South Carolina State AG+22d

Delaware State AG+22d

Oregon State AG+22d

Vermont State AG+22d

Indiana State AG+22d

Maine State AG+22d

California State AG+22d

Montana State AG+22d · this page

Rhode Island State AG+33d

Pattern: first filing Dec 1 (IL), last Jan 3 (RI) — a 33-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/2025/03/Consumer-notification-letter-120.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 23, 2024
Raw hash: ef494c82e4e18ca04b2c013b55696a7dc23ade5267a487896cb96a205a5fb2f4

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityNorwex USA, Inc.

Victim entityNorwex USA, Inc.

Incidentdiscovered Dec 15, 2024

Stated responseActivated its incident response and business continuity protocols to contain the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov