HackingCustomer Data InvolvedIdentity (basic)Financial accountCredentialsMediumContained

Inntopia

bd_9668e3d8e4baa4ea · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 2, 2022

Filed

Apr 12, 2022

To disclose

6 weeks

Affected · nationwide

16,52765 in this filing

Linked

12 filings

Confidence

50%

Full breach record for Inntopia →2 incidents on file

Sterling Valley Systems, d/b/a Inntopia, a hospitality technology provider, experienced an external system breach. The breach, which occurred between October 2021 and February 2022, resulted in the unauthorized acquisition of customer names and financial account information. The company discovered the breach in March 2022 and notified affected individuals in April 2022, offering 12 months of credit monitoring services.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Mar 2, 2022 → Filed with AG Apr 12, 202241d ⏱ ME AG >30d6 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 144 days

discovery → filing · 6 weeks / 41 days

Oct 9, 2021

Begins

Mar 2, 2022

Discovered

Apr 12, 2022

Filed

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_3f3a1da6ae2e88992022-04-15 · +3dVerified
New Hampshire State AGbd_117fb177a3acd0872022-04-18 · +6dVerified
Washington State AGbd_3de66c5861cbb88f2022-04-05 · +7dCandidate
Maine State AGbd_4a93c6f54f43e3b42022-04-05 · +7dVerified

Show 6 more filings ↓up to 45d gap

Montana State AGbd_b45eab07f9b5a9502022-04-05 · +7dVerified
Maine State AGbd_82c2b3c04defa4612022-04-21 · +9dVerified
New Hampshire State AGbd_3329fd7ee3c19b982022-04-25 · +13dVerified
California State AGbd_0c1dfe4431a0c3dc2022-05-23 · +41dVerified
Maine State AGbd_0e2ce416aaa7f2ea2022-05-23 · +41dVerified
New Hampshire State AGbd_f47f9bc3b239437d2022-05-27 · +45dVerified

Showing first 10 of 11 linked disclosures.

Name: Inntopia
norm: inntopia
Domain: inntopia.com

Name: Inntopia
norm: inntopia
Domain: inntopia.com
Also named: Sterling Valley Systemsdba oflegal entity
Inntopiadba oftrade name

Discovered: Mar 2, 2022
Breach occurred: Oct 9, 2021 – Feb 18, 2022
Undetected for: 144 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 12, 2022
Affected individuals: 16,527state + nationwide
Data types: Identity (basic)Financial accountCredentials
Data elements: Financial account number
Attack vector: Unauthorized Access
Threat actor: External

Changes made: Offered 12 months of identity theft protection services through Experian.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(41 days from discovery to filing)
Compliance flags: ME AG >30d · 41d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Mar 2, 2022
→ Filed with AG: Apr 12, 2022
41d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Mar 2, 2022 → Filed with AG: Apr 12, 2022	41d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

Washington State AGApr 5 · first

Maine State AGApr 5 · first

Montana State AGApr 5 · first

Maine State AG+7d · this page

New Hampshire State AG+10d

New Hampshire State AG+13d

Maine State AG+16d

New Hampshire State AG+20d

California State AG+48d

Maine State AG+48d

New Hampshire State AG+52d

Pattern: first filing Apr 5 (WA), last May 27 (NH) — a 52-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/92065379-58c2-4b89-b7e3-31cbd60c4102.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 12, 2022
Raw hash: 64e54329f9e2c3681c0cd69be51e5b7c1e036ae82d0d0bc98bf5ab87c1ede98f

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityInntopia

Victim entityInntopia

Incidentdiscovered Mar 2, 2022

Stated responseOffered 12 months of identity theft protection services through Experian.

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov