HackingTechnologyRetail & ConsumerInformationData ExfiltratedCustomer Data InvolvedPIIIdentity (basic)Financial accountAuthenticationMediumActive

Inntopia

bd_3de66c5861cbb88f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 18, 2022

Filed

Apr 5, 2022

To disclose

7 weeks

Affected

13,396state residents only

Linked

13 filings

Confidence

71%

Full breach record for Inntopia →2 incidents on file

Sterling Valley Systems d/b/a Inntopia reported unauthorized access to its e-commerce platform between October 9, 2021, and February 18, 2022. An unknown actor accessed payment card information, names, dates of birth, and security codes. The incident was discovered on February 18, 2022. Approximately 13,396 Washington residents were affected. The company engaged forensic specialists, notified law enforcement, and provided 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Washington clock⏱ WA AG >30d7 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 132 days

discovery → filing · 7 weeks / 46 days

Oct 9, 2021

Begins

Feb 18, 2022

Discovered

Apr 5, 2022

Filed

vs. sector median

4 wks faster

This filing is one of 13 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Maine State AGbd_4a93c6f54f43e3b42022-04-05Verified
Indiana State AGbd_aa62d710aff5a5c52022-04-05Verified by operator
Maine State AGbd_9668e3d8e4baa4ea2022-04-12 · +7dVerified
New Hampshire State AGbd_3f3a1da6ae2e88992022-04-15 · +10dVerified

Show 6 more filings ↓up to 52d gap

New Hampshire State AGbd_117fb177a3acd0872022-04-18 · +13dVerified
Maine State AGbd_82c2b3c04defa4612022-04-21 · +16dVerified
New Hampshire State AGbd_3329fd7ee3c19b982022-04-25 · +20dVerified
California State AGbd_0c1dfe4431a0c3dc2022-05-23 · +48dVerified
Maine State AGbd_0e2ce416aaa7f2ea2022-05-23 · +48dVerified
New Hampshire State AGbd_f47f9bc3b239437d2022-05-27 · +52dVerified

Showing first 10 of 12 linked disclosures.

Name: Inntopia
norm: inntopia
Domain: inntopia.com

Name: Inntopia
norm: inntopia
Domain: inntopia.com
Also named: Sterling Valley Systems, Inc.dba oflegal entity
Inntopiadba oftrade name
Industry: TechnologyllmRetail & Consumerllm

Discovered: Feb 18, 2022
Breach occurred: Oct 9, 2021 – Feb 18, 2022
Undetected for: 132 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 5, 2022
Affected individuals: 13,396state-resident count only
Data types: PIIIdentity (basic)Financial accountAuthentication
Data elements: NameFinancial account numberDate of birth
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle 100-199dexposure 100-199d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Office of the Attorney General
Initial access: exploit_public_facing

During the incident: Launched an investigation with the assistance of third-party cybersecurity specialists
Began a review of its files
Facilitated notification to the payment card brands, and applicable merchants, acquirers, processors, and gateways
Working with federal law enforcement regarding the incident
Providing access to credit monitoring services for twelve (12) months, through Experian
Changes made: Implementing additional safeguards and training to its employees
Further strengthening our technical controls
Implementing additional security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(46 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

Maine State AGApr 5 · first

Indiana State AGApr 5 · first

Washington State AGApr 5 · first · this page

Maine State AG+7d

New Hampshire State AG+10d

New Hampshire State AG+13d

Maine State AG+16d

New Hampshire State AG+20d

California State AG+48d

Maine State AG+48d

New Hampshire State AG+52d

Pattern: first filing Apr 5 (ME), last May 27 (NH) — a 52-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA7622.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 5, 2022
Raw hash: 35f5949541fc996af09aa9390c4b74a586e40d0557a0aea4677997dbd1a9ac1e

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityInntopia

Victim entityInntopia

Incidentdiscovered Feb 18, 2022

Stated responseLaunched an investigation with the assistance of third-party cybersecurity specialists

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com