HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDHighContained

CARVANA CO.

bd_8e12cdda170d6c5a · schema v1 · pii pii-v1

Severity

High

Discovered

Jul 5, 2024

Filed

Sep 12, 2024

To disclose

10 weeks

Affected · nationwide

1,7994 in this filing

Linked

5 filings

Confidence

67%

All records for CARVANA CO. →5 incidents on file

Account takeover notice

CARVANA CO. notified customers of unauthorized access to their accounts. The filing says: “On July 5, 2024, Carvana Co. (“Carvana”) discovered suspicious activity involving your username and password, which an unauthorized party appears to have obtained from another source (likely another company that used the same credentials as your Carvana account).”

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Jul 5, 2024 → Filed with AG Sep 12, 202469d ⏱ ME AG >30d10 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 10 weeks / 69 days

Jul 5, 2024

Begins

Jul 5, 2024

Discovered

Sep 12, 2024

Filed

vs. sector median

on median

This filing is one of 5 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_8c50c9e8458efb8b2024-09-12Candidate
Indiana State AGbd_a14d3886e53edc202024-09-12Verified
New Hampshire State AGbd_a2d5f6d907d31acd2024-09-12Verified
Massachusetts State AGbd_698cee77c1a257342024-09-13 · +1dVerified

Name: CARVANA CO.
norm: carvana
Domain: carvana.com

Name: CARVANA CO.
norm: carvana
Domain: carvana.com
Industry: Retail & Consumerllm

Discovered: Jul 5, 2024
Account access: Jul 5, 2024
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 12, 2024
Affected individuals: 1,799state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: reported this incident to law enforcement
Initial access: valid_credentials

During the incident: Carvana reset passwords for all potentially affected users that same day
Carvana immediately disabled unauthorized access to this system
Engaged a respected forensic security provider
Reported this incident to law enforcement and is cooperating with their investigation
Offering identity protection services through IDX, a ZeroFox company
Changes made: Took steps to further strengthen our security safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(69 days from discovery to filing)
Compliance flags: ME AG >30d · 69d
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Jul 5, 2024
→ Filed with AG: Sep 12, 2024
69d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Jul 5, 2024 → Filed with AG: Sep 12, 2024	69d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Montana State AGSep 12 · first

Indiana State AGSep 12 · first

New Hampshire State AGSep 12 · first

Maine State AGSep 12 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/5990ec03-03c0-4aaf-88aa-12b2c8269d5a.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 12, 2024
Raw hash: d4836950af1ac26a0797d0ab88aea9ef93731bb188d9f297ee215d284497ac79

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCARVANA CO.

Victim entityCARVANA CO.

Incidentdiscovered Jul 5, 2024

Stated responseCarvana reset passwords for all potentially affected users that same day

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov