HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDPIIMediumContained

CARVANA CO.

bd_8c50c9e8458efb8b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 5, 2024

Filed

Sep 12, 2024

To disclose

10 weeks

Affected

4state residents only

Linked

5 filings

Confidence

66%

Full breach record for CARVANA CO. →4 incidents on file

Carvana Co. notified Montana residents of a data breach where unauthorized parties used credentials obtained from a third-party source to access Carvana accounts. Discovered July 5, 2024, the incident exposed names, dates of birth, contact info, and SSNs. Carvana reset passwords, engaged forensic investigators, notified law enforcement, and offered 24 months of identity protection.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 10 weeks / 69 days

Jul 5, 2024

Begins

Jul 5, 2024

Discovered

Sep 12, 2024

Filed

vs. sector median

+2 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Maine State AGbd_8e12cdda170d6c5a2024-09-12Verified
Indiana State AGbd_a14d3886e53edc202024-09-12Verified
New Hampshire State AGbd_a2d5f6d907d31acd2024-09-12Verified
Massachusetts State AGbd_698cee77c1a257342024-09-13 · +1dVerified

Name: CARVANA CO.
norm: carvana

Name: CARVANA CO.
norm: carvana
Industry: Retail & Consumerllm

Discovered: Jul 5, 2024
Breach occurred: Jul 5, 2024
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 12, 2024
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDPII
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: reported this incident to law enforcement
Initial access: valid_credentials

During the incident: Carvana reset passwords for all potentially affected users that same day
Carvana immediately disabled unauthorized access to this system
Engaged a respected forensic security provider
Reported this incident to law enforcement and is cooperating with their investigation
Offering identity protection services through IDX, a ZeroFox company
Changes made: Took steps to further strengthen our security safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(69 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Maine State AGSep 12 · first

Indiana State AGSep 12 · first

New Hampshire State AGSep 12 · first

Montana State AGSep 12 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-1676.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 12, 2024
Raw hash: 0593cf0f94d3efccc9ba3d0061f9c0932226e2793184d6fd6a90658d32ca0cbb

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCARVANA CO.

Victim entityCARVANA CO.

Incidentdiscovered Jul 5, 2024

Stated responseCarvana reset passwords for all potentially affected users that same day

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov