MalwareRetail & ConsumerTechnologyRetailRansomwareContiData ExfiltratedData EncryptedCustomer Data InvolvedEmployee Data InvolvedRansom DemandedAuthenticationEmploymentFinancial accountHealth (basic)Identity (basic)Government IDPHIHighContained

Shutterfly, Inc.

bd_730635c53186a9da · schema v1 · pii pii-v1

Severity

High

Discovered

Dec 13, 2021

Filed

May 26, 2022

To disclose

23 weeks

Affected

1,273state residents only

Linked

13 filings

Confidence

68%

Full breach record for Shutterfly, Inc. →5 incidents on file

Shutterfly, LLC reported a ransomware attack by the Conti group affecting 1,273 Washington residents. Unauthorized access occurred Dec 3, 2021; discovered Dec 13, 2021. Exposed data included PII, SSNs, financial accounts, health info, and credentials. Shutterfly engaged forensic experts, notified law enforcement, and provided 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d23 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 10 days

discovery → filing · 23 weeks / 164 days

Dec 3, 2021

Begins

Dec 13, 2021

Discovered

May 26, 2022

Filed

vs. sector median

+16 wks slower

This filing is one of 13 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Oregon State AGbd_2ef1fe515d65166a2022-05-26Verified by operator
California State AGbd_98318e1dead7508e2022-06-02 · +7dVerified by operator
Maine State AGbd_82f36a2eea2523fc2022-06-03 · +8dVerified
New Hampshire State AGbd_0e7b22817de5ba462022-06-06 · +11dVerified by operator

Show 6 more filings ↓up to 93d gap

HHS OCRbd_3f3a12955cf147a02022-05-03 · +23dVerified by operator
California State AGbd_412544a89cb7b46a2022-03-23 · +64dVerified by operator
Montana State AGbd_70ed09c9ac98481b2022-03-22 · +65dVerified by operator
New Hampshire State AGContibd_2c1679799e12b9842022-02-28 · +87dVerified by operator
Massachusetts State AGbd_2efc37853eea83ca2022-02-25 · +90dVerified by operator
New Hampshire State AGContibd_4d93724ffe4b78302022-02-22 · +93dVerified by operator

Showing first 10 of 12 linked disclosures.

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com
Industry: Retail & ConsumerllmTechnologyllm

Discovered: Dec 13, 2021
Breach occurred: Dec 3, 2021 – Dec 15, 2021
Undetected for: 10 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 18, 2022
Affected individuals: 1,273state-resident count only
Data types: Identity (basic)Government IDFinancial accountAuthenticationHealth (basic)Employment
Data elements: NameSocial Security numberFinancial account numberDate of birthPassport numberHealth insurance IDMedical informationUsername + password
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoing
Attack vector: Ransomware· Conti
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ContiExternalFinancial
Regulator citations: Reported the incident to law enforcement and are cooperating with them

During the incident: Brought in outside cybersecurity experts
Notified law enforcement
Offering 24 months of free identity theft and credit monitoring services through Equifax
Established a call center to respond to individuals’ questions
Changes made: Resetting passwords and enhancing password controls
Improving monitoring and multi-factor authentication (“MFA”) controls
Adding additional hardening measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 weeks(164 days from discovery to filing)
Compliance flags: Leak >180dWA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

New Hampshire State AGFeb 22 · first

Massachusetts State AG+3d

New Hampshire State AG+6d

Montana State AG+28d

California State AG+29d

HHS OCR+70d

Oregon State AG+93d

Washington State AG+93d · this page

California State AG+100d

Maine State AG+101d

New Hampshire State AG+104d

Pattern: first filing Feb 22 (NH), last Jun 6 (NH) — a 104-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA10443.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 26, 2022
Raw hash: fe98027439dde65681ceacbf543131ae6926be087a1cf43f96120419161bfa06

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityShutterfly, Inc.

Victim entityShutterfly, Inc.

Incidentdiscovered Dec 13, 2021

Stated responseBrought in outside cybersecurity experts

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com