MalwareTechnologyRetail & ConsumerInformationRansomwareData ExfiltratedData EncryptedRansom DemandedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)EmploymentMediumActive

Shutterfly, Inc.

bd_0e7b22817de5ba46 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 13, 2021

Filed

Jun 6, 2022

To disclose

25 weeks

Affected · nationwide

159158 in this filing

Linked

13 filings

Confidence

65%

Full breach record for Shutterfly, Inc. →5 incidents on file

Shutterfly, LLC filed a supplemental notice with the New Hampshire Attorney General regarding a ransomware incident. The breach, occurring around Dec 3, 2021 and discovered Dec 13, 2021, affected approximately 158 NH residents (plus 1 previously notified). Data exposed included names, SSNs, DOB, financial account/routing numbers, medical/health insurance info, and employment data. Notices were sent March 14, 2022, offering 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d25 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 10 days

discovery → filing · 25 weeks / 175 days

Dec 3, 2021

Begins

Dec 13, 2021

Discovered

Jun 6, 2022

Filed

vs. sector median

+6 wks slower

This filing is one of 13 about the same incident.View merged incident

A leak claim by dispossessor about this victim predates this filing by 639 days.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Maine State AGbd_82f36a2eea2523fc2022-06-03 · +3dVerified
California State AGbd_98318e1dead7508e2022-06-02 · +4dVerified by operator
Oregon State AGbd_2ef1fe515d65166a2022-05-26 · +11dVerified by operator
Washington State AGContibd_730635c53186a9da2022-05-26 · +11dVerified by operator

Show 6 more filings ↓up to 104d gap

HHS OCRbd_3f3a12955cf147a02022-05-03 · +34dVerified by operator
California State AGbd_412544a89cb7b46a2022-03-23 · +75dVerified by operator
Montana State AGbd_70ed09c9ac98481b2022-03-22 · +76dVerified by operator
New Hampshire State AGContibd_2c1679799e12b9842022-02-28 · +98dVerified by operator
Massachusetts State AGbd_2efc37853eea83ca2022-02-25 · +101dVerified by operator
New Hampshire State AGContibd_4d93724ffe4b78302022-02-22 · +104dVerified by operator

Showing first 10 of 12 linked disclosures.

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Dec 13, 2021
Breach occurred: Dec 3, 2021
Undetected for: 10 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 14, 2022
Affected individuals: 159state + nationwide
Data types: Identity (basic)Government IDFinancial accountHealth (basic)Employment
Data elements: Social Security numberDate of birthMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General Consumer Protection Bureau

During the incident: Worked with outside cybersecurity experts
Reviewed data from systems acquired by unauthorized third party
Began sending formal notices to affected residents
Providing 24 months of free identity theft and credit monitoring services through Equifax
Notified law enforcement
Changes made: Restored and secured systems
Continuing to investigate with outside experts
Improving security based on what they learn
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(175 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

New Hampshire State AGFeb 22 · first

Massachusetts State AG+3d

New Hampshire State AG+6d

Montana State AG+28d

California State AG+29d

HHS OCR+70d

Oregon State AG+93d

Washington State AG+93d

California State AG+100d

Maine State AG+101d

New Hampshire State AG+104d · this page

Pattern: first filing Feb 22 (NH), last Jun 6 (NH) — a 104-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/shutterfly-20220606.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 6, 2022
Raw hash: 803509b677330f8bd883158fa1b1fd477dd57e0dcbc59a4a6fdba23f1d351ea3

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityShutterfly, Inc.

Victim entityShutterfly, Inc.

Incidentdiscovered Dec 13, 2021

Stated responseWorked with outside cybersecurity experts

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov