MalwareTechnologyRetail & ConsumerInformationRansomwareContiData ExfiltratedData EncryptedRansom DemandedTargetedIdentity (basic)Government IDFinancial accountEmploymentMediumActive

Shutterfly, Inc.

bd_4d93724ffe4b7830 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 13, 2021

Filed

Feb 22, 2022

To disclose

10 weeks

Affected

1state residents only

Linked

13 records

Confidence

68%

Full breach record for Shutterfly, Inc. →5 incidents on file

Shutterfly, LLC notified the NH Attorney General of a Conti ransomware attack. Unauthorized access began approx. Dec 3, 2021; discovered Dec 13, 2021. One NH resident affected with PII (SSN, DOB, financial accounts). Remediation included MFA, password resets, and hardening. Investigation ongoing.

J jump to incidentP pin to compareR raw source

Leak gap clock⏱ Leak >30d10 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 10 days

discovery → filing · 10 weeks / 71 days

Dec 3, 2021

Begins

Dec 13, 2021

Discovered

Feb 22, 2022

Filed

vs. sector median

1 wks faster

This filing is one of 13 records about the same incident.View merged incident

A leak claim by conti about this victim was first seen 38 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_2efc37853eea83ca2022-02-25 · +3dVerified by operator
New Hampshire State AGContibd_2c1679799e12b9842022-02-28 · +6dVerified by operator
Montana State AGbd_70ed09c9ac98481b2022-03-22 · +28dVerified by operator
California State AGbd_412544a89cb7b46a2022-03-23 · +29dVerified by operator

Show 6 more filings ↓up to 104d gap

HHS OCRbd_3f3a12955cf147a02022-05-03 · +70dVerified by operator
Oregon State AGbd_2ef1fe515d65166a2022-05-26 · +93dVerified by operator
Washington State AGContibd_730635c53186a9da2022-05-26 · +93dVerified by operator
California State AGbd_98318e1dead7508e2022-06-02 · +100dVerified by operator
Maine State AGbd_82f36a2eea2523fc2022-06-03 · +101dVerified
New Hampshire State AGbd_0e7b22817de5ba462022-06-06 · +104dVerified by operator

Showing first 10 of 12 linked disclosures.

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Dec 13, 2021
Breach occurred: Dec 3, 2021
Undetected for: 10 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 18, 2022
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial accountEmployment
Data elements: Social Security numberDate of birth
Attack vector: Ransomware· Conti
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ContiExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General

During the incident: Took steps to find the facts, to ensure the ongoing security of our systems, and to mitigate the risk of further unauthorized access with the support of outside cybersecurity experts
Reported the incident to law enforcement and are cooperating with them
Established a call center to respond to individuals’ questions
Changes made: Resetting passwords and enhancing password controls
Improving monitoring and multi-factor authentication (“MFA”) controls
Adding additional hardening measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(71 days from discovery to filing)
Compliance flags: Leak >30d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

New Hampshire State AGFeb 22 · first · this page

Massachusetts State AG+3d

New Hampshire State AG+6d

Montana State AG+28d

California State AG+29d

HHS OCR+70d

Oregon State AG+93d

Washington State AG+93d

California State AG+100d

Maine State AG+101d

New Hampshire State AG+104d

Pattern: first filing Feb 22 (NH), last Jun 6 (NH) — a 104-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/shutterfly-20220222.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 22, 2022
Raw hash: 7b590eade2cfe75142fdb6c792a252e12bcb3c9ff561812e812ea510ef7bba2e

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityShutterfly, Inc.

Victim entityShutterfly, Inc.

Incidentdiscovered Dec 13, 2021

Stated responseTook steps to find the facts, to ensure the ongoing security of our systems, and to mitigate the risk of further unauthorized access with the support of outside cybersecurity experts

ComplianceLeak >30d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov