HackingFinancial ServicesTechnologyFinanceDelayed DiscoveryData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountCredentialsCriticalActive

TIO Networks USA, Inc.

bd_6a310201f760a2d6 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Nov 10, 2017

Filed

Dec 28, 2017

To disclose

7 weeks

Affected

1,600,000

Confidence

65%

Full breach record for TIO Networks USA, Inc. →4 incidents on file

TIO Networks USA, Inc., acquired by PayPal, disclosed unauthorized access to its network dating back to 2014. The breach potentially exposed customer names, contact info, SSNs, payment card info, bank account info, and credentials for approx 1.6 million individuals. PayPal suspended TIO operations and is providing free credit monitoring.

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Incident timeline

undetected · 1409 days

discovery → filing · 7 weeks / 48 days

Jan 1, 2014

Begins

Nov 10, 2017

Discovered

Dec 28, 2017

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1,600,000 affectedView incident

Name: PAYPAL HOLDINGS, INC.
norm: paypal holdings

Name: TIO Networks USA, Inc.
norm: tio networks usa
Domain: tio.com
Also named: PayPal Holdings, Inc.operating subsidiary ofholding company
Industry: Financial ServicesllmTechnologyllm

Discovered: Nov 10, 2017
Breach occurred: Jan 1, 2014
Undetected for: 1,409 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 1, 2017
Affected individuals: 1,600,000nationwide
Data types: Identity (basic)Government IDFinancial accountCredentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Suspended TIO operations
Began working with companies it services to notify potentially affected individuals
Working with a consumer credit reporting agency to provide free credit monitoring memberships
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(48 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Business%20Resources%20Laws/Related%20Laws/Breaches/2017/TIONetworksUSAInc..pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 28, 2017
Raw hash: ea7a542e0baa0fec3b3283445f4e77e2586d913e8412dd8614154a992fb4d9e8

Reporting entityPAYPAL HOLDINGS, INC.

Victim entityTIO Networks USA, Inc.

Incidentdiscovered Nov 10, 2017

Stated responseSuspended TIO operations

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov