HackingFinancial ServicesTechnologyFinanceDelayed DiscoveryData ExfiltratedCustomer Data InvolvedAuthenticationCredentialsFinancial accountFinancial credentialsIdentity (basic)Government IDCriticalActive

TIO Networks USA, Inc.

bd_540cd56daf55a491 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Nov 10, 2017

Filed

Dec 22, 2017

To disclose

6 weeks

Affected · nationwide

1,600,0001,962 in this filing

Linked

7 filings

Confidence

66%

Full breach record for TIO Networks USA, Inc. →2 incidents on file

TIO Networks USA, Inc. reported unauthorized access to its network discovered on November 10, 2017, following its acquisition by PayPal. The intrusion, dating back to at least 2014, exposed customer names, contact info, payment card data, bank account info, SSNs, and passwords. Approximately 1.6 million individuals were affected, including 1,962 Washington residents. TIO suspended operations, engaged forensic experts, and provided credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1409 days

discovery → filing · 6 weeks / 42 days

Jan 1, 2014

Begins

Nov 10, 2017

Discovered

Dec 22, 2017

Filed

vs. sector median

2 wks faster

This filing is one of 7 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

California State AGbd_2aca2c6461b4bef62017-12-22Verified
New Hampshire State AGbd_853ba53b8cb4c9372017-12-22Verified
South Carolina State AGbd_6a310201f760a2d62017-12-28 · +6dVerified
Oregon State AGbd_02f992f16668f2d62017-12-29 · +7dVerified

Show 2 more filings ↓up to 42d gap

Montana State AGbd_ed50467a44eeeed72017-12-12 · +10dCandidate
New Hampshire State AGbd_3e4f96c39f8954b52018-02-02 · +42dVerified

Name: TIO Networks USA, Inc.
norm: tio networks usa
Domain: tio.com

Name: TIO Networks USA, Inc.
norm: tio networks usa
Domain: tio.com
Industry: Financial ServicesllmTechnologyllm

Discovered: Nov 10, 2017
Breach occurred: Jan 1, 2014
Undetected for: 1,409 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 12, 2017
Affected individuals: 1,600,000state + nationwide
Data types: Identity (basic)Government IDFinancial accountFinancial credentialsCredentials
Data elements: NameSocial Security numberDriver's licence numberFinancial account numberUsername + password
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Office of the Attorney General
Initial access: exploit_public_facing

During the incident: Suspended operations of its network
Commenced a full-scale forensic investigation with the help of outside cybersecurity experts
Began notifying customers whose personal information may have been exposed
Engaged Experian to provide 12 months' free credit monitoring
Established a call center to provide updated information
Changes made: Provided 12 months' free credit monitoring to individuals whose personal information may have been affected
Provided 24 months' free credit monitoring for the subset of individuals whose Social Security Numbers were potentially exposed
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 6 states

View merged incident ↗

Montana State AGDec 12 · first

California State AG+10d

New Hampshire State AG+10d

Washington State AG+10d · this page

South Carolina State AG+16d

Oregon State AG+17d

New Hampshire State AG+52d

Pattern: first filing Dec 12 (MT), last Feb 2 (NH) — a 52-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9757.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 22, 2017
Raw hash: da5230b002d614ad97a47ed07fa15712e534d9c4eab0fbd632dfea7e550dc33e

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityTIO Networks USA, Inc.

Victim entityTIO Networks USA, Inc.

Incidentdiscovered Nov 10, 2017

Stated responseSuspended operations of its network

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com