HackingRetail & ConsumerRetailVulnerability ExploitZero-DaySupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedPIIIdentity (basic)LowContained

BISSELL, Inc

bd_5c73077d258932bc · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 27, 2023

Filed

Apr 20, 2023

To disclose

24 days

Affected

1state residents only

Linked

6 filings

Confidence

66%

Full breach record for BISSELL, Inc →2 incidents on file

BISSELL, Inc. notified Montana residents of a data incident involving its third-party vendor Fortra. Unauthorized actors exploited a zero-day vulnerability in Fortra's GoAnywhere file transfer platform between Jan 28-31, 2023, to exfiltrate files containing customer PII. BISSELL discovered the incident on March 27, 2023, and offered one year of credit monitoring.

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Incident timeline

undetected · 58 days

discovery → filing · 24 days

Jan 28, 2023

Begins

Mar 27, 2023

Discovered

Apr 20, 2023

Filed

vs. sector median

5 wks faster

This filing is one of 6 about the same incident.View merged incident

Part of FORTRA, LLC supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Indiana State AGbd_085b96488eecbada2023-04-20Verified
New Hampshire State AGbd_0cba799bed55bffa2023-04-20Verified
Vermont State AGbd_45820182c3db882f2023-04-20Verified
Maine State AGbd_4ee3cba7b773cc102023-04-20Candidate

Show 1 more filing ↓

Massachusetts State AGbd_7976b2c70ee3b38f2023-04-20Verified

Name: BISSELL, Inc
norm: bissell

Name: BISSELL, Inc
norm: bissell
Industry: Retail & Consumerllm

Discovered: Mar 27, 2023
Breach occurred: Jan 28, 2023 – Jan 31, 2023
Undetected for: 58 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcement
Third party: via Fortra
Initial access: exploit_public_facing

During the incident: Implemented incident response plan
Launched an investigation
Reviewed files that unauthorized actors may have taken
Notified law enforcement
Supporting law enforcement investigation
Changes made: Fortra mitigated the vulnerability in the GoAnywhere platform
Reviewed information supplied by Fortra about its investigation
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 days(24 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGApr 20 · first

New Hampshire State AGApr 20 · first

Vermont State AGApr 20 · first

Maine State AGApr 20 · first

Massachusetts State AGApr 20 · first

Montana State AGApr 20 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-202.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 20, 2023
Raw hash: ca4b43ff71b8e056eec176e46df13b9d08a2b4dbe5b9abd8da54555a5885e962

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityBISSELL, Inc

Victim entityBISSELL, Inc

Incidentdiscovered Mar 27, 2023

Stated responseImplemented incident response plan

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov