HackingRetail & ConsumerRetailVulnerability ExploitZero-DaySupply Chain (3P Vendor)Data ExfiltratedIdentity (basic)CredentialsLowContained

BISSELL, Inc

bd_45820182c3db882f · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 27, 2023

Filed

Apr 20, 2023

To disclose

24 days

Affected

Not disclosed

Linked

6 filings

Confidence

66%

Full breach record for BISSELL, Inc →2 incidents on file

Bissell notified consumers of a data breach involving its third-party file transfer vendor, Fortra. Between Jan 28-31, 2023, attackers exploited a zero-day vulnerability in Fortra's GoAnywhere platform to access Bissell's files. Bissell determined on March 27, 2023, that consumer PII (names, addresses, emails, phone numbers) was involved. Bissell notified law enforcement, engaged in investigation, and offered one year of Experian IdentityWorks credit monitoring to affected individuals.

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Vermont clock⏱ VT AG >14 bday24 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 58 days

discovery → filing · 24 days

Jan 28, 2023

Begins

Mar 27, 2023

Discovered

Apr 20, 2023

Filed

vs. sector median

5 wks faster

This filing is one of 6 about the same incident.View merged incident

Part of FORTRA, LLC supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Indiana State AGbd_085b96488eecbada2023-04-20Verified
New Hampshire State AGbd_0cba799bed55bffa2023-04-20Verified
Maine State AGbd_4ee3cba7b773cc102023-04-20Candidate
Montana State AGbd_5c73077d258932bc2023-04-20Verified

Show 1 more filing ↓

Massachusetts State AGbd_7976b2c70ee3b38f2023-04-20Verified

Name: BISSELL, Inc
norm: bissell

Name: BISSELL, Inc
norm: bissell
Industry: Retail & Consumerllm

Discovered: Mar 27, 2023
Breach occurred: Jan 28, 2023 – Jan 31, 2023
Undetected for: 58 daysoccurrence → discovery
Materiality determined: Mar 27, 2023
Notification sent: Apr 20, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)Credentials
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcement
Third party: via Fortra
Initial access: exploit_public_facing

During the incident: Implemented incident response plan
Launched investigation
Reviewed files taken by unauthorized actors
Notified law enforcement
Supported law enforcement investigation
Changes made: Mitigated vulnerability in GoAnywhere platform (via vendor)
Offered complimentary one-year membership to Experian’s IdentityWorks credit monitoring service
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 days(24 days from discovery to filing)
Compliance flags: VT AG >14 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Indiana State AGApr 20 · first

New Hampshire State AGApr 20 · first

Maine State AGApr 20 · first

Montana State AGApr 20 · first

Massachusetts State AGApr 20 · first

Vermont State AGApr 20 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2023-04-20-bissell-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 20, 2023
Raw hash: 9b96f15d35e285a4e372df1faf4181400f9e9d087cf9a151a915b203535c0275

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityBISSELL, Inc

Victim entityBISSELL, Inc

Incidentdiscovered Mar 27, 2023

Stated responseImplemented incident response plan

ComplianceVT AG >14 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov