Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedMulti-Stage ChainPIIIdentity (basic)LowContained

Coleman Professional Services Inc.

bd_558b9b326a3d1807 · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 14, 2023

Filed

Feb 12, 2024

To disclose

9 weeks

Affected

3state residents only

Linked

6 filings

Confidence

66%

Full breach record for Coleman Professional Services Inc. →

Coleman Professional Services, Inc. notified the New Hampshire AG of a phishing incident where unauthorized users accessed employee email accounts between Sept 18 and Oct 31, 2023. The company discovered the breach on Dec 14, 2023. Personal information of 3 NH residents was present in affected accounts. Coleman engaged forensic investigators, reset passwords, and provided 1 year of Kroll identity monitoring.

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Incident timeline

undetected · 87 days

discovery → filing · 9 weeks / 60 days

Sep 18, 2023

Begins

Dec 14, 2023

Discovered

Jan 29, 2024

Scope determined

Feb 12, 2024

Filed

vs. sector median

11 wks faster

This filing is one of 6 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_07ae0a1fe400bee22024-02-12Verified
HHS OCRbd_55a5944d9b581f4d2024-02-12Verified
Vermont State AGbd_65c6c55c3870aa072024-02-12Verified
Maine State AGbd_6878a1a04f86c5e62024-02-12Verified by operator

Show 1 more filing ↓

Massachusetts State AGbd_dbc538b7012da8802024-02-12Verified

Name: Coleman Professional Services Inc.
norm: coleman professional

Name: Coleman Professional Services Inc.
norm: coleman professional
Industry: Professional Servicesllm

Discovered: Dec 14, 2023
Breach occurred: Sep 18, 2023 – Oct 31, 2023
Undetected for: 87 daysoccurrence → discovery
Materiality determined: Jan 29, 2024
Notification sent: —
Affected individuals: 3state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified Office of the New Hampshire Attorney General Consumer Protection Bureau
Initial access: phishing_link

During the incident: Immediately initiated an investigation
Retained a leading computer security firm
Took steps to block unauthorized users from connecting to the affected email accounts
Reset the relevant passwords
Reviewed the contents of the emails in the affected email accounts to determine whether they contained personal information
Took additional measures to prevent unauthorized users from accessing employees’ email accounts in the future
Arranged to provide Identity Monitoring services through Kroll
Changes made: Took additional measures to prevent unauthorized users from accessing employees’ email accounts in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(60 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Montana State AGFeb 12 · first

HHS OCRFeb 12 · first

Vermont State AGFeb 12 · first

Maine State AGFeb 12 · first

Massachusetts State AGFeb 12 · first

New Hampshire State AGFeb 12 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/coleman-professional-services-20240212.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 12, 2024
Raw hash: 61537971ddc532e38070b936d2a81f401d077e8ad7f55c496b922653acd709d6

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityColeman Professional Services Inc.

Victim entityColeman Professional Services Inc.

Incidentdiscovered Dec 14, 2023

Stated responseImmediately initiated an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov