AccidentalHealthcareFinancial ServicesHealthcareMisdeliveryCustomer Data InvolvedPHIHealth (basic)Identity (basic)Government IDMediumResolved

Health Net Life Insurance Company

bd_47770da34c83c1c6 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

May 13, 2019

To disclose

—

Affected

Not disclosed

Confidence

66%

Full breach record for Health Net Life Insurance Company →2 incidents on file

Health Net of California and Health Net Life Insurance Company experienced a data breach involving protected health information (PHI) due to a coding error in their mailing process. Between March 1 and March 12, 2019, letters containing member names, health plan IDs, dependent information, dates of birth, and partial Social Security numbers were mailed to incorrect addresses. The company identified the root cause, corrected the code, implemented testing and checklists, and re-mailed the correspondence. No financial information was involved.

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Incident timeline

Mar 1, 2019

Begins

May 13, 2019

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Health Net Life Insurance Company
norm: health net life insurance

Name: Health Net Life Insurance Company
norm: health net life insurance
Industry: HealthcarellmFinancial Servicesllm

Discovered: —
Breach occurred: Mar 1, 2019 – Mar 12, 2019
Materiality determined: —
Notification sent: May 14, 2019
Affected individuals: Not disclosed
Data types: PHIHealth (basic)Identity (basic)Government ID
Data elements: Date of birth
Attack vector: Unknown

During the incident: Immediately started investigating the matter
Corrected the code to avoid recurrence of this issue
Completed numerous testing scenarios successfully
Put a checklist into place as part of the process
Re-mailed correspondence after validating correct addresses
Changes made: Corrected the code to avoid recurrence of this issue
Completed numerous testing scenarios successfully
Put a checklist into place as part of the process
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-147159
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 13, 2019
Raw hash: 151504e67928ac50949d98c6efa7ec0d02b8682470bb90d17cad5368409466e1

Reporting entityHealth Net Life Insurance Company

Victim entityHealth Net Life Insurance Company

IncidentUnknown

Stated responseImmediately started investigating the matter

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov