DisclosureLens
HackingHealthcareHealthcareStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Health (basic)Financial accountLowResolved

CoPilot Provider Support Services

bd_3fcbaac7d52604cb · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 23, 2015

Filed

Jan 19, 2017

To disclose

13 months

Affected

Not disclosed

Linked

6 filings

Confidence

65%
Full breach record for CoPilot Provider Support Services

CoPilot Provider Support Services, Inc. experienced unauthorized access to its database via a website used by physicians to check insurance coverage for ORTHOVISC and MONOVISC injections. The incident occurred in October 2015 and was discovered on December 23, 2015. An individual accessed the database through unauthorized means and downloaded health information, including names, dates of birth, addresses, phone numbers, and medical insurance card information. One version of the notice indicated Social Security numbers were not involved, while another indicated they were. CoPilot engaged a cybersecurity firm, referred the matter to law enforcement, and offered one year of identity monitoring through Kroll.

Incident timeline

undetected · 83 days
discovery → filing · 13 months / 393 days

Oct 1, 2015

Begins

Dec 23, 2015

Discovered

Jan 19, 2017

Filed

vs. sector median

+44 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Show 1 more filingup to 1d gap

Filing propagation · 6 filings · 6 states

View merged incident ↗
Montana State AGJan 18 · first
Washington State AGJan 18 · first
New Hampshire State AGJan 18 · first
California State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.