MalwareRansomwareData ExfiltratedData EncryptedCustomer Data InvolvedIDENTITY_GOVERNMENTIDENTITY_BASICMediumContained
TTEC Services Corporation
bd_38c0efdeea428837 · schema v1 · pii pii-v1
Full breach record for TTEC Services Corporation →TTEC Services Corporation notified the New Hampshire Attorney General of a ransomware incident affecting 60 NH residents. Unauthorized activity occurred between March 31, 2021, and September 12, 2021. The attacker encrypted devices and exfiltrated files containing names and Social Security numbers. TTEC engaged forensic investigators, notified law enforcement, isolated systems, and offered one year of credit monitoring to affected individuals.
This filing is one of 3 about the same incident.View merged incident
Linked disclosures
Why this link?Regulatory filings (2) · sorted by filing gap
- bd_1a3f6cbadeb9f212Maine State AGfiled 2021-12-08Candidate
- bd_7c7e70cacf968e44Montana State AGfiled 2021-12-08Verified
Source provenance
- Source URL
- https://mm.nh.gov/files/uploads/doj/remote-docs/ttec-services-20211208.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
- Filed at
- Dec 8, 2021
- Raw hash
- 4386bc22b9528350050a3c26330696321d5b2217633e63ed937d0aa16474d3a6
Reporting entity
- Name
- TTEC Services Corporationnorm: ttec services
Victim entity
- Name
- TTEC Services Corporationnorm: ttec services
Incident
- Discovered
- Sep 12, 2021
- Materiality determined
- —
- Notification sent
- Dec 8, 2021
- Affected individuals
- 60
- Data types
- IDENTITY_GOVERNMENTIDENTITY_BASIC
- Attack vector
- Ransomware
- MITRE ATT&CK
- T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
- Threat actor
- ExternalFinancial
Compliance
- Time to disclose
- 12 weeks(87 days from discovery to filing)
- Compliance flags
- — (clock not assessable for this source)
Extraction provenance
- Status
- No extraction artifact recorded for this disclosure.