MalwareProfessional ServicesTechnologyProfessional ServicesRansomwareCapture Stored DataData ExfiltratedData EncryptedCustomer Data InvolvedDelayed DiscoveryHealth (basic)Identity (basic)Government IDPHIPIICriticalContained

CONDUENT BUSINESS SERVICES, LLC

bd_0c1a1b81dfed8e43 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Jan 13, 2025

Filed

Oct 24, 2025

To disclose

41 weeks

Affected

786,927state residents only

Linked

37 filings

Confidence

69%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services LLC reported a supplemental notice of a ransomware incident to the Washington AG. Unauthorized access occurred from Oct 21, 2024, to Jan 13, 2025. The breach affected 786,927 Washington residents, exposing names, SSNs, and medical/insurance data. Conduent engaged forensic experts, notified law enforcement, and restored systems.

J jump to incidentP pin to compareR raw source

Washington clock✗ WA AG >90d41 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 84 days

discovery → filing · 41 weeks / 284 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Oct 24, 2025

Filed

vs. sector median

+22 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

California State AGbd_762d2e946d0bac712026-01-30 · +98dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +101dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +101dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +104dVerified by operator

Show 6 more filings ↓up to 185d gap

Maine State AGbd_22414037e01075c42026-02-09 · +108dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +151dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +151dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +151dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +185dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +185dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: HOLLAND & KNIGHT LLP
norm: holland knight

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: Professional ServicesllmTechnologyllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 31, 2025
Affected individuals: 786,927state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PII
Data elements: NameSocial Security numberDate of birthHealth insurance IDMedical information
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Washington State Attorney General's Office
Initial access: valid_credentials

During the incident: Secured our networks and initiated an investigation with the assistance of third-party forensic experts
Safely restored our systems and operations
Notified law enforcement
Changes made: Conducted a detailed analysis of the affected files to identify the personal information contained therein
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 41 weeks(284 days from discovery to filing)
Compliance flags: WA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 5 states

View merged incident ↗

Washington State AGOct 24 · first · this page

California State AG+98d

New Hampshire State AG+101d

Vermont State AG+101d

Vermont State AG+104d

Maine State AG+108d

New Hampshire State AG+151d

California State AG+151d

Vermont State AG+151d

New Hampshire State AG+185d

California State AG+185d

Pattern: first filing Oct 24 (WA), last Apr 27 (CA) — a 185-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA35139.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 24, 2025
Raw hash: 892389a48107d6ae4bba6d93b7086d448c55d3764d9965ef1778e8786146af38

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityHOLLAND & KNIGHT LLP

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured our networks and initiated an investigation with the assistance of third-party forensic experts

ComplianceWA AG >90d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com