HackingTechnologyProfessional ServicesInformationData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

CONDUENT BUSINESS SERVICES, LLC

bd_000d817b6699562d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 13, 2025

Filed

Oct 8, 2025

To disclose

38 weeks

Affected

1state residents only

Linked

37 filings

Confidence

66%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC notified the New Hampshire Attorney General of a cybersecurity incident affecting 1 NH resident (client Humana, Inc.). Unauthorized access occurred Oct 21, 2024 – Jan 13, 2025. Data included name and SSN. Conduent engaged forensic experts, secured networks, and notified law enforcement.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 84 days

discovery → filing · 38 weeks / 268 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Oct 8, 2025

Filed

vs. sector median

+20 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

California State AGbd_762d2e946d0bac712026-01-30 · +114dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +117dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +117dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +120dVerified by operator

Show 6 more filings ↓up to 201d gap

Maine State AGbd_22414037e01075c42026-02-09 · +124dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +167dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +167dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +167dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +201dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +201dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 8, 2025
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General

During the incident: Secured its networks
Initiated an investigation with the assistance of third-party forensics experts
Safely restored its systems and operations
Notified law enforcement
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 38 weeks(268 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

New Hampshire State AGOct 8 · first · this page

California State AG+114d

New Hampshire State AG+117d

Vermont State AG+117d

Vermont State AG+120d

Maine State AG+124d

New Hampshire State AG+167d

California State AG+167d

Vermont State AG+167d

New Hampshire State AG+201d

California State AG+201d

Pattern: first filing Oct 8 (NH), last Apr 27 (CA) — a 201-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/conduent-business-services-20251008.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 8, 2025
Raw hash: 0a4f43f120057b4891898edcb838bc4a2e9d0e133a5d4131115f919ac0de0bb3

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONDUENT BUSINESS SERVICES, LLC

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured its networks

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov