Texas Health and Human Services Commission (TX Health Plan) reported to HHS on 2016-06-14 a Loss of Paper/Films affecting 600 individuals. Between April 19 and May 10, 2016, Iron Mountain, a business associate, was unable to locate sixteen cartons of records containing PHI, including names, addresses, SSNs, dates of birth, medical record numbers, Medicaid/individual numbers, case numbers, and bank account numbers. CE notified HHS, affected individuals, and media; BA retrained staff; CE revised file inventory reconciliation and box destruction procedures. OCR obtained assurances of corrective action.
Affected (this filing): 600