Pacific Gas and Electric Company (PG&E Health Benefits Plan) reported to HHS on 2016-04-05 an Unauthorized Access/Disclosure affecting 2,426 individuals. A vendor (subcontractor BA) incorrectly changed a printer press setting during maintenance, causing errors on printed Explanation of Benefit (EOB) letters. PHI exposed included names, addresses, annual deductibles, out-of-pocket maximums, and year-to-date spend. The plan's BA, Kaiser Permanente Insurance Company, notified HHS, affected individuals, and media. OCR investigation led to improved PHI printing safeguards. Breached information was located on Paper/Films.
Affected (this filing): 2,426