CALIFORNIAAccidentalHealthcareEnergy & UtilitiesHealthcareMisconfigurationMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedIDENTITY_BASICHEALTH_BASICFINANCIAL_ACCOUNTMediumResolved

PACIFIC GAS AND ELECTRIC COMPANY

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Full breach record for PACIFIC GAS AND ELECTRIC COMPANY →

Pacific Gas and Electric Company (PG&E Health Benefits Plan) reported to HHS on 2016-04-05 an Unauthorized Access/Disclosure affecting 2,426 individuals. A vendor (subcontractor BA) incorrectly changed a printer press setting during maintenance, causing errors on printed Explanation of Benefit (EOB) letters. PHI exposed included names, addresses, annual deductibles, out-of-pocket maximums, and year-to-date spend. The plan's BA, Kaiser Permanente Insurance Company, notified HHS, affected individuals, and media. OCR investigation led to improved PHI printing safeguards. Breached information was located on Paper/Films.

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,426 affectedView incident

Source provenance

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Apr 5, 2016
Raw hash: df1630e623d1af0d7024e1477e36b5f40231ed2c29714a1c385b73566146e7eb

Source filing

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Reporting entity

Name: PACIFIC GAS AND ELECTRIC COMPANY
norm: pacific gas and electric
Domain: pge.com

Victim entity

Name: PACIFIC GAS AND ELECTRIC COMPANY
norm: pacific gas and electric
Domain: pge.com
Industry: Healthcaresource defaultEnergy & Utilitiesllm

Incident

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 2,426
Data types: IDENTITY_BASICHEALTH_BASICFINANCIAL_ACCOUNT
Attack vector: Misconfiguration
Threat actor: Partner
Regulator citations: HHS OCR investigated; resulted in subcontractor BA improving PHI printing safeguards
Third party: via Kaiser Permanente Insurance Companybusiness associate

Compliance

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Extraction provenance

Status: No extraction artifact recorded for this disclosure.