CALIFORNIAAccidentalHealthcareEnergy & UtilitiesHealthcareMisconfigurationMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedIdentity (basic)Health (basic)Financial accountMediumResolved

PACIFIC GAS AND ELECTRIC COMPANY

bd_bcd5ce3e0f46ccd7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Apr 5, 2016

To disclose

—

Affected

2,426

Confidence

95%

Full breach record for PACIFIC GAS AND ELECTRIC COMPANY →

Pacific Gas and Electric Company (PG&E Health Benefits Plan) reported to HHS on 2016-04-05 an Unauthorized Access/Disclosure affecting 2,426 individuals. A vendor (subcontractor BA) incorrectly changed a printer press setting during maintenance, causing errors on printed Explanation of Benefit (EOB) letters. PHI exposed included names, addresses, annual deductibles, out-of-pocket maximums, and year-to-date spend. The plan's BA, Kaiser Permanente Insurance Company, notified HHS, affected individuals, and media. OCR investigation led to improved PHI printing safeguards. Breached information was located on Paper/Films.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Apr 5, 2016

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,426 affectedView incident

Name: PACIFIC GAS AND ELECTRIC COMPANY
norm: pacific gas and electric
Domain: pge.com

Name: PACIFIC GAS AND ELECTRIC COMPANY
norm: pacific gas and electric
Domain: pge.com
Industry: Healthcaresource defaultEnergy & Utilitiesllm

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 2,426nationwide
Data types: Identity (basic)Health (basic)Financial account
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Business associate
Attack vector: Misconfiguration
Threat actor: Partner
Regulator citations: HHS OCR investigated; resulted in subcontractor BA improving PHI printing safeguards
Third party: via Kaiser Permanente Insurance Companybusiness associate

During the incident: Breach notification sent to HHS, affected individuals, and media by the BA
Subcontractor BA updated procedures to include additional workforce oversight
Additional print testing implemented during printer updates or maintenance
OCR investigation concluded with improved safeguards
Changes made: Subcontractor BA updated printing procedures with additional oversight and print testing during maintenance
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Apr 5, 2016
Raw hash: df1630e623d1af0d7024e1477e36b5f40231ed2c29714a1c385b73566146e7eb

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Reporting entityPACIFIC GAS AND ELECTRIC COMPANY

Victim entityPACIFIC GAS AND ELECTRIC COMPANY

IncidentMisconfiguration

Stated responseBreach notification sent to HHS, affected individuals, and media by the BA

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing