Dental Health Services

Dental Health Services, a finance sector entity reported a unauthorized access incident to the Washington Attorney General. The organization became aware of the incident on 2024-02-07 and filed notice on 2024-04-04. 1,778 Washington residents were affected. 57 days elapsed between awareness and notification. 13 days to identify the breach. 0 days to contain the breach.

Affected (this filing): 1,778

Dental Health Services, Inc. disclosed an accidental misdelivery of member personal information via email. On or about February 7, 2024, the company became aware that monthly invoices containing names, dates of birth, member IDs, eligibility dates, plan types, and premium amounts were mistakenly emailed to employer group customers. Although the invoices were encrypted, the passwords were sent in separate emails. The company investigated, confirmed destruction of the invoices, and implemented internal remediation steps. No evidence of misuse was found.

Dental Health Services, Inc reported to HHS on 2024-04-16 a Unauthorized Access/Disclosure affecting 1778 individuals. Breached information located on Email. The covered entity inadvertently emailed PHI (names, DOB, member ID, health insurance) to wrong recipients. The CE conducted an internal investigation, secured systems, implemented safeguards, and retrained staff.

Affected (this filing): 1,778