norm: rightnow technologiesno LEI · no CIKMax severity: High

Canonical registry

RightNow Technologies

ent_f08492b9d1d62269b9fe0e1d

Compliance scorecard →🔔 Follow entity

Disclosures

1

HHS OCR · 1 jurisdiction

Incidents

—

no linked incident in sample

Max affected reported

2,700

as filed · HHS OCR MT

Leak-site claims

0

none in sample

Identity resolution

Canonical name: RightNow Technologies
Normalized: rightnow technologies— dedupe via name-norm; Microsoft / MSFT collapse to one row
GLEIF LEI: No match
SEC EDGAR CIK: None — not an SEC registrant
Domain: None on record

Disclosure history (1)newest first

MONTANAHHS OCRas victim2012-01-11
RightNow Technologies (a software vendor and business associate for MDwise) reported to HHS on 2012-01-11 an Unauthorized Access/Disclosure affecting approximately 2,700 individuals. A software switch was not disabled, allowing Google to index files on MDwise's hosted website containing ePHI including individuals' names, addresses, zip codes, Medicaid numbers, and primary care physicians' names and addresses. The CE removed the files, blocked search-engine indexing, obtained Google's cooperation to de-index within 24 hours, and improved technical safeguards under the HIPAA Security Rule. OCR obtained assurances that all corrective actions were implemented.