Digital Insurance, LLC

Digital Insurance LLC (dba OneDigital) notified the NH AG of unauthorized access to its environment on June 8, 2022. The incident affected 3 New Hampshire residents' personal information (names, addresses, etc.) held on behalf of business customer 2Life Communities. OneDigital engaged forensic investigators, notified law enforcement, reset passwords, and offered 24 months of credit monitoring.

Digital Insurance LLC, doing business as OneDigital, experienced an external system breach on June 8, 2022, which was discovered on July 27, 2022. The incident affected 260 individuals, compromising their names and Social Security numbers. The company began notifying the affected individuals in writing on July 29, 2022, and offered 24 months of credit monitoring and identity restoration services through Experian.

Digital Insurance LLC d/b/a/ OneDigital reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2022-06-29. 247 Massachusetts residents were affected. The report records the breach type as electronic.

Digital Insurance, LLC doing business as OneDigital reported to HHS on 2022-01-14 a Hacking/IT Incident affecting 2,051 individuals. Breached information located on Network Server. The incident involved a ransomware attack encrypting PHI, including names, addresses, DOBs, SSNs, and treatment/insurance data. The BA notified HHS, individuals, and media, offered credit monitoring, and implemented security safeguards.

Digital Insurance, LLC dba OneDigital notified the NH Attorney General of a data security incident affecting 7 New Hampshire residents. On or around January 20, 2021, the company detected unusual activity. An unauthorized party accessed a server between January 20-21, 2021, potentially acquiring employee personal information including names, addresses, dates of birth, health insurance numbers, and Social Security numbers. The company contained the incident, conducted a forensic investigation, and implemented enhanced security measures including MFA and phishing training. Affected individuals were offered 12 months of identity theft protection.

Digital Insurance, LLC doing business as OneDigital reported to HHS on 2021-09-24 a Hacking/IT Incident affecting 895 individuals. Breached information located on Network Server. The incident involved ransomware encrypting PHI including names, addresses, DOB, driver's license, SSN, and financial/treatment data.

Digital Insurance, LLC DBA One Digital reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2021-09-24. 35 Massachusetts residents were affected. The report records the breach type as electronic.

Digital Insurance, LLC (d/b/a OneDigital) reported an external system breach (hacking) on January 20, 2021, affecting 895 individuals, including 1 Maine resident. The breach compromised names and Social Security Numbers. The company notified affected individuals in writing on September 24, 2021, and provided 12 months of credit monitoring through Kroll.

Digital Insurance LLC dba OneDigital Health and Benefits 3/27/20 20 reported a data breach to the Indiana Attorney General. 19 Indiana residents were affected. 22,894 individuals affected in total.

OneDigital/Digital Insurance, LLC reported to HHS on 2019-02-15 a Theft affecting 4,045 individuals. Breached information located on Laptop. The incident involved the theft of an unencrypted employee laptop containing PHI, demographic, financial, and clinical data. The BA activated contingency protocols, notified 136 covered entities, reset passwords, revised security policies, and retrained employees.