Tyler Technologies, Inc.

Richland County School District One (SC) experienced a data security incident involving its ERP vendor, Tyler Technologies. An error in the Employee Self-Service module allowed employees to view other employees' Form 1095-C records. Impacted data included names, addresses, ages, and Social Security numbers. Tyler Technologies remediated the error and offered 12 months of identity theft protection.

Tyler Technologies, Inc. experienced an external system breach (hacking) between September 21, 2020, and September 24, 2020. The incident was discovered on October 19, 2020. The breach affected a total of 2,301 individuals, including 955 residents of Maine. Affected individuals were notified in writing on December 2, 2022. Identity theft protection services were not offered.

Tyler Technologies, Inc. disclosed that a file containing usernames and passwords for tylertech.com accounts was inadvertently accessible via the website's search function due to a misconfiguration. The file was accessible for less than a week starting October 8, 2018. The company removed the file and reset affected user passwords. No evidence of unauthorized account access was found.

Tyler Technologies, Inc. reported an incident on March 3, 2017, where an employee inadvertently sent an email attachment containing personal information (name, address, SSN, and income) to unauthorized recipients. One New Hampshire resident was affected. The company contacted recipients to delete the data, reviewed policies, and offered credit monitoring.