TRANSAMERICA RETIREMENT SOLUTIONS, LLC

Transamerica Retirement Solutions LLC reported a data breach to the Indiana Attorney General. The breach occurred on 2025-05-07 and was reported on 2025-06-26. 33 Indiana residents were affected. 1,281 individuals affected in total.

Transamerica Retirement Solutions notified Vermont consumers of a data breach on May 7, 2025. An unknown actor gained unauthorized access to a third-party cloud application by impersonating an employee via the call center. No internal network was compromised. The company engaged forensic investigators and is offering two years of identity monitoring.

On May 7, 2025, an unknown external actor impersonated a Transamerica employee via its call center (pretexting) to gain unauthorized access to a third-party cloud-based client management application. 1,281 individuals were affected (8 Maine residents). Internal systems were not compromised. Transamerica terminated access, engaged a forensic firm, and offered 24 months of Equifax identity monitoring.

Transamerica Retirement Solutions, LLC reported a cyber security incident to the NH Attorney General on June 20, 2025. On May 7, 2025, the company detected suspicious activity in a third-party CRM application after an unknown actor gained unauthorized access by impersonating an employee at a call center. The incident impacted 4 New Hampshire residents. Transamerica terminated access, reset credentials, engaged forensic investigators, and is offering credit monitoring services to affected individuals.

Transamerica Retirement Solutions, LLC notified the New Hampshire Attorney General of a security incident affecting 20 NH residents. On June 4, 2021, a misconfiguration on a plan administration website inadvertently allowed authorized employers to view other employers' employees' data (names, SSNs, DOB, financial details) via valid credentials. The error was corrected on June 14, 2021, and notifications were sent on August 4, 2021. No misuse was found.

Transamerica Retirement Solutions, LLC reported an inadvertent disclosure of personal information affecting 11,050 individuals. The breach, which occurred between June 4, 2021, and June 14, 2021, exposed names and Social Security numbers. The company began notifying affected individuals on August 4, 2021, and offered two years of identity theft protection services.

Transamerica Retirement Solutions, LLC notified California regulators of a data breach occurring June 4-14, 2021. A misconfiguration on a plan administration website allowed unauthorized employers to access retirement contribution data, including names, SSNs, DOBs, and financial details. No evidence of misuse was found. The company provided two years of identity monitoring to affected individuals.

Transamerica Retirement Solutions, LLC reported a data breach to the Montana Attorney General. The breach was reported on 2021-08-04. The breach occurred from 6/1/2021 to 6/14/2021. 4 Montana residents were affected.

Transamerica Retirement Solutions notified affected individuals of a data security incident involving unauthorized access to retirement plan online accounts. The breach occurred between March 2017 and January 2018, where unauthorized parties used compromised third-party credentials to access account information. Affected data included names, addresses, Social Security numbers, dates of birth, financial account information, and employment details. Transamerica engaged forensic investigators, contacted law enforcement, and offered one year of complimentary identity monitoring services.