AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)LowResolved

NATIONSTAR MORTGAGE LLC

bd_ffc03a4bfbd9cf64 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 5, 2017

Filed

Aug 31, 2017

To disclose

8 weeks

Affected

Not disclosed

Linked

3 filings

Confidence

65%

Full breach record for NATIONSTAR MORTGAGE LLC →11 incidents on file

Nationstar Mortgage LLC (dba Mr. Cooper) notified borrowers that on July 5, 2017, they discovered their loan numbers and property addresses were inadvertently included in letters sent to other borrowers. The company offered one year of complimentary credit monitoring through Assurant ID Fraud Solutions.

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Incident timeline

discovery → filing · 8 weeks / 57 days

Jul 5, 2017

Discovered

Aug 31, 2017

Filed

vs. sector median

1 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_56277c96786974042017-08-31Candidate
Massachusetts State AGbd_fbf230c42276502a2017-08-31Verified

Name: NATIONSTAR MORTGAGE LLC
norm: nationstar mortgage

Name: NATIONSTAR MORTGAGE LLC
norm: nationstar mortgage
Industry: Financial Servicesllm

Discovered: Jul 5, 2017
Materiality determined: —
Notification sent: Aug 31, 2017
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Misconfiguration

During the incident: Offering a complimentary membership of Assurant ID Fraud Solutions Credit Monitoring
Additional security and remediation measures are being put in place to prevent such an incident from happening again
Changes made: Additional security and remediation measures are being put in place to prevent such an incident from happening again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(57 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGAug 31 · first

Massachusetts State AGAug 31 · first

New Hampshire State AGAug 31 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/nationstar-mortgage-20170831.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 31, 2017
Raw hash: 751a9493a34ea09bad816816076167470faf2e95842e1ca89a695a1e1c6d8768

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityNATIONSTAR MORTGAGE LLC

Victim entityNATIONSTAR MORTGAGE LLC

Incidentdiscovered Jul 5, 2017

Stated responseOffering a complimentary membership of Assurant ID Fraud Solutions Credit Monitoring

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov