HackingTechnologyInformationCustomer Data InvolvedIdentity (basic)Government IDCriticalResolved

IBEX GLOBAL SOLUTIONS, INC.

bd_fb0587e3708dc5e6 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Jul 11, 2021

Filed

Aug 6, 2021

To disclose

26 days

Affected · nationwide

174,86259 in this filing

Linked

9 filings

Confidence

65%

Full breach record for IBEX GLOBAL SOLUTIONS, INC. →

Ibex Global Solutions, Inc. reported an external system breach (hacking) occurring between July 27, 2020, and August 17, 2020. Discovered on July 11, 2021, the incident compromised names and Social Security Numbers of 174,862 individuals, including 59 Maine residents. The company provided 12 months of credit monitoring and identity theft protection through Equifax.

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Maine clockDiscovered Jul 11, 2021 → Filed with AG Aug 6, 202126d ✓ ME AG ≤30d26 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 349 days

discovery → filing · 26 days

Jul 27, 2020

Begins

Jul 11, 2021

Discovered

Aug 6, 2021

Filed

vs. sector median

15 wks faster

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Washington State AGbd_48d8c7a3390156912021-08-06Candidate
Indiana State AGbd_71cdba9e170c4cdd2021-08-06Verified
California State AGbd_b1fa14e4639e6b2d2021-08-06Verified
South Carolina State AGbd_bb2fd247d5bffb422021-08-06Verified

Show 4 more filings ↓up to 1d gap

Oregon State AGbd_c39ef7cb45979a6e2021-08-06Verified
Delaware State AGbd_c832140b7d57b6842021-08-06Verified
Montana State AGbd_da5e96b84dd8ac502021-08-06Verified
Massachusetts State AGbd_a5e537fa1bb7a5022021-08-07 · +1dVerified

Name: IBEX GLOBAL SOLUTIONS, INC.
norm: ibex global

Name: IBEX GLOBAL SOLUTIONS, INC.
norm: ibex global
Industry: Technologyllm

Discovered: Jul 11, 2021
Breach occurred: Jul 27, 2020 – Aug 17, 2020
Undetected for: 349 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 6, 2021
Affected individuals: 174,862state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Offered Equifax 12 months credit monitoring, identity theft protection and insurance
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: ME AG ≤30d · 26d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Jul 11, 2021
→ Filed with AG: Aug 6, 2021
26d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Jul 11, 2021 → Filed with AG: Aug 6, 2021	26d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Washington State AGAug 6 · first

Indiana State AGAug 6 · first

California State AGAug 6 · first

South Carolina State AGAug 6 · first

Oregon State AGAug 6 · first

Delaware State AGAug 6 · first

Montana State AGAug 6 · first

Maine State AGAug 6 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/c4bbdf8e-c22b-40d7-8909-8002c0fd4462.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 6, 2021
Raw hash: e2dd9baea84bb8cbb4fdd009e6187ec60a0e4d42e3bea515cb153e70d3f8714b

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityIBEX GLOBAL SOLUTIONS, INC.

Victim entityIBEX GLOBAL SOLUTIONS, INC.

Incidentdiscovered Jul 11, 2021

Stated responseOffered Equifax 12 months credit monitoring, identity theft protection and insurance

ComplianceME AG ≤30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov