MalwareTechnologyInformationRansomwareData EncryptedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

IBEX GLOBAL SOLUTIONS, INC.

bd_b1fa14e4639e6b2d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 17, 2020

Filed

Aug 6, 2021

To disclose

51 weeks

Affected

Not disclosed

Linked

9 filings

Confidence

64%

Full breach record for IBEX GLOBAL SOLUTIONS, INC. →

Ibex Global Solutions, Inc. experienced a malware attack impacting system availability. Unauthorized access to certain files occurred between July 27 and August 17, 2020. The incident was discovered on August 17, 2020. Affected data may include names and other personal information. The company took systems offline, engaged third-party specialists, and offered credit monitoring services.

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California clockDiscovered Aug 17, 2020 → Notified Jul 11, 2021328d ✗ CA 60-day late51 weeks discovery → filing

Incident timeline

undetected · 21 days

discovery → filing · 51 weeks / 354 days

Jul 27, 2020

Begins

Aug 17, 2020

Discovered

Aug 6, 2021

Filed

vs. sector median

+32 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Washington State AGbd_48d8c7a3390156912021-08-06Candidate
Indiana State AGbd_71cdba9e170c4cdd2021-08-06Verified
South Carolina State AGbd_bb2fd247d5bffb422021-08-06Verified
Oregon State AGbd_c39ef7cb45979a6e2021-08-06Verified

Show 4 more filings ↓up to 1d gap

Delaware State AGbd_c832140b7d57b6842021-08-06Verified
Montana State AGbd_da5e96b84dd8ac502021-08-06Verified
Maine State AGbd_fb0587e3708dc5e62021-08-06Verified
Massachusetts State AGbd_a5e537fa1bb7a5022021-08-07 · +1dVerified

Name: IBEX GLOBAL SOLUTIONS, INC.
norm: ibex global

Name: IBEX GLOBAL SOLUTIONS, INC.
norm: ibex global
Industry: Technologyllm

Discovered: Aug 17, 2020
Breach occurred: Jul 27, 2020 – Aug 17, 2020
Undetected for: 21 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 11, 2021
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: External
Regulator citations: Reported this incident to law enforcement

During the incident: Took affected systems offline
Engaged third-party computer specialists to assist with the investigation
Implemented additional cybersecurity measures
Reported this incident to law enforcement and are cooperating with their investigation
Offering complimentary access to credit monitoring, fraud consultation, and identity theft restoration services through Equifax
Changes made: Implemented additional cybersecurity measures to further protect against similar incidents moving forward
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 51 weeks(354 days from discovery to filing)
Compliance flags: CA 60-day late · 328d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Aug 17, 2020
→ Notified: Jul 11, 2021
328d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Aug 17, 2020 → Notified: Jul 11, 2021	328d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Washington State AGAug 6 · first

Indiana State AGAug 6 · first

South Carolina State AGAug 6 · first

Oregon State AGAug 6 · first

Delaware State AGAug 6 · first

Montana State AGAug 6 · first

Maine State AGAug 6 · first

California State AGAug 6 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-543664
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 6, 2021
Raw hash: d9c3f48cd23ee3cf7326c371cf5f1e97421c68b3ab53fcd7dd62f38246507135

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityIBEX GLOBAL SOLUTIONS, INC.

Victim entityIBEX GLOBAL SOLUTIONS, INC.

Incidentdiscovered Aug 17, 2020

Stated responseTook affected systems offline

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov