MalwareTechnologyOtherInformationRansomwareStolen CredentialsRansom DemandedData EncryptedSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDFinancial accountCredentialsMediumContained

Blackbaud, Inc.

bd_facc03aa27c74fd2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 16, 2020

Filed

Jan 19, 2021

To disclose

27 weeks

Affected

2state residents only

Linked

4 filings

Confidence

65%

Helen Keller International notified Montana residents of a ransomware attack on its third-party vendor, Blackbaud, Inc. The attack occurred between Feb 7 and May 20, 2020. Blackbaud paid a ransom and confirmed data destruction. Compromised data included names, SSNs, bank account info, and credentials. HKI offered credit monitoring.

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Incident timeline

undetected · 160 days

discovery → filing · 27 weeks / 187 days

Feb 7, 2020

Begins

Jul 16, 2020

Discovered

Jan 19, 2021

Filed

vs. sector median

+16 wks slower

This filing is one of 4 filings about the same incident.View merged incident

Part of BLACKBAUD, INC. supply-chain incident (2020) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Washington State AGbd_33d7ec30d887c8ef2021-01-19Verified by operator
Massachusetts State AGbd_b04f26af2cf7f0732021-01-19Verified
New Hampshire State AGbd_9a8f3f015273b2962021-01-22 · +3dVerified by operator

Name: Helen Keller International
norm: helen keller
Domain: hki.org

Name: Blackbaud, Inc.
norm: blackbaud
Domain: hki.org
Industry: TechnologyllmOtherllm

Discovered: Jul 16, 2020
Breach occurred: Feb 7, 2020 – May 20, 2020
Undetected for: 160 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDFinancial accountCredentials
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Undertook an in-depth investigation with the assistance of independent forensic experts
Offered complimentary credit monitoring services through TransUnion Interactive
Enhancing safeguards to mitigate the risk of future attacks
Changes made: Enhancements to access management
Network segmentation
Deployment of additional endpoint and network-based platforms
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 weeks(187 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Washington State AGJan 19 · first

Massachusetts State AGJan 19 · first

Montana State AGJan 19 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/hkiSamp.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 19, 2021
Raw hash: 4c927932bc761cde9bc3c42eb7237aac0542ddc3598224a2860b506b07078d1a

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityHelen Keller International

Victim entityBlackbaud, Inc.

Incidentdiscovered Jul 16, 2020

Stated responseUndertook an in-depth investigation with the assistance of independent forensic experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov