MalwareTechnologyProfessional ServicesInformationRansomwareData EncryptedRansom DemandedSupply Chain (3P Vendor)Customer Data InvolvedFinancial accountCredentialsGovernment IDMediumContained

Helen Keller International

bd_9a8f3f015273b296 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 16, 2020

Filed

Jan 22, 2021

To disclose

27 weeks

Affected

1state residents only

Confidence

66%

Full breach record for Helen Keller International →3 incidents on file

Helen Keller International (HKI) notified the New Hampshire Attorney General of a data breach involving its third-party vendor, Blackbaud, Inc. A ransomware attack occurred between February 7, 2020, and May 20, 2020. Blackbaud paid a ransom and confirmed the destruction of compromised data. HKI's forensic review determined that one New Hampshire resident's financial account information, usernames, passwords, and Social Security numbers were potentially exposed, though encrypted. HKI notified the affected individual on January 19, 2021, and provided one year of credit monitoring.

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Incident timeline

undetected · 160 days

discovery → filing · 27 weeks / 190 days

Feb 7, 2020

Begins

Jul 16, 2020

Discovered

Jan 22, 2021

Filed

vs. sector median

+8 wks slower

Part of BLACKBAUD, INC. supply-chain incident (2020) — a supply-chain cascade affecting multiple organizations.View cascade →

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Helen Keller International
norm: helen keller
Domain: hki.org

Name: Helen Keller International
norm: helen keller
Domain: hki.org
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jul 16, 2020
Breach occurred: Feb 7, 2020 – May 20, 2020
Undetected for: 160 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 19, 2021
Affected individuals: 1state-resident count only
Data types: Financial accountCredentialsGovernment ID
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Third party: via Blackbaud, Inc.service provider
Initial access: valid_credentials

During the incident: Engaged third-party forensic experts to review the impacted data
Notified the New Hampshire Office of the Attorney General
Notified affected individuals
Provided complimentary credit monitoring for one (1) year
Changes made: Blackbaud is enhancing safeguards through enhancements to access management, network segmentation, and deployment of additional endpoint and network-based platforms
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 weeks(190 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/helen-keller-international-20210122.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 22, 2021
Raw hash: 1b0ed88184b3983f1a94c7be221b21a33b1e5c127b7bf58037aac280b845cf27

Reporting entityHelen Keller International

Victim entityHelen Keller International

Incidentdiscovered Jul 16, 2020

Stated responseEngaged third-party forensic experts to review the impacted data

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov