UnknownProfessional ServicesProfessional ServicesCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Empathia

bd_f8ed756b25c10864 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 30, 2016

Filed

Jun 6, 2016

To disclose

18 weeks

Affected

Not disclosed

Linked

6 filings

Confidence

65%

Full breach record for Empathia →

Empathia, Inc. discovered spam files on a data server on January 30, 2016. A forensic investigation revealed the spam spread to a second domain containing a file with customer information (name, address, phone, SSN) from 2003-2004. No evidence of data access or misuse was found; the unauthorized access appeared intended only to spread spam. Empathia engaged a third-party forensic investigator, increased IT security, and offered 12 months of credit monitoring.

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California clockDiscovered Jan 30, 2016 → Notified Jun 3, 2016125d ✗ CA 60-day late18 weeks discovery → filing

Incident timeline

discovery → filing · 18 weeks / 128 days

Jan 30, 2016

Discovered

Jun 6, 2016

Filed

vs. sector median

on median

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

New Hampshire State AGbd_2091bad550519a2b2016-06-06Verified
Washington State AGbd_30f3bccba3dd37cd2016-06-06Candidate
Massachusetts State AGbd_9f239711e49efe9b2016-06-06Verified
Montana State AGbd_9165db9cbec889b62016-06-03 · +3dVerified

Show 1 more filing ↓up to 4d gap

South Carolina State AGbd_d9bfe1703348f4ec2016-06-10 · +4dVerified

Name: Empathia
norm: empathia
Domain: empathia.com

Name: Empathia
norm: empathia
Domain: empathia.com
Industry: Professional Servicesllm

Discovered: Jan 30, 2016
Materiality determined: —
Notification sent: Jun 3, 2016
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unknown
Threat actor: External

During the incident: Removed the spam
Launched an investigation to determine the nature of the access and what data may have been stored on that server
Hired a third party forensic investigator to supplement our investigation
Increased the security of our information technology network
Providing notice of this incident to impacted individuals
Providing you information about how to protect against identity theft and fraud
Providing complimentary access to 12 months of credit monitoring and identity restoration services with AllClear ID
Changes made: Increased the security of our information technology network
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(128 days from discovery to filing)
Compliance flags: CA 60-day late · 125d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Jan 30, 2016
→ Notified: Jun 3, 2016
125d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Jan 30, 2016 → Notified: Jun 3, 2016	125d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Montana State AGJun 3 · first

New Hampshire State AG+3d

Washington State AG+3d

Massachusetts State AG+3d

California State AG+3d · this page

South Carolina State AG+7d

Pattern: first filing Jun 3 (MT), last Jun 10 (SC) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-62197
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 6, 2016
Raw hash: e5ec60c1bb14a56168a9e9dbe6f74de2fec0f3e8bfbe035a732e72038d43b0b5

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityEmpathia

Victim entityEmpathia

Incidentdiscovered Jan 30, 2016

Stated responseRemoved the spam

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov